Where We Sleep

U-Sense Madrid Santa Ana

Plaza de Santa Ana 2, Madrid, ES

9.2 guest rating· 1761 reviews

About this hotel

Central Location in Madrid

Located in the heart of Madrid, U-Sense Madrid Santa Ana offers a sustainable accommodation option with allergy-free rooms. Just a stone's throw away from Gran Via Metro Station, this property provides convenience and comfort for all guests.

Modern Amenities

Each unit at U-Sense Madrid Santa Ana features a fully equipped kitchen, satellite flat-screen TV, and free WiFi. The apartment complex also offers family rooms, facilities for disabled guests, and the convenience of a dishwasher and oven in every unit.

Nearby Attractions

Explore Madrid with ease as popular landmarks such as Reina Sofia Museum, Atocha Train Station, and Thyssen-Bornemisza Museum are within walking distance. Additionally, the proximity to Adolfo Suarez Madrid-Barajas Airport makes travel hassle-free.

Book your stay at U-Sense Madrid Santa Ana for a memorable and comfortable experience in Madrid.

Rooms & rates

Two-Bedroom Superior Apartment

Sleeps 6 · 70 m² · Sofa bed

  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Kitchenette
  • Kitchen

Superior Apartment, 2 Bedrooms, City View

Sleeps 4 · 70 m² · Queen Bed, 2× Twin bed

  • Laptop-friendly workspace
  • Private bathroom
  • Kitchen
  • Coffee/tea maker
  • Free WiFi

Apartment

Sleeps 4 · 70 m² · Double bed

  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Kitchenette
  • Kitchen

Penthouse Apartment

Sleeps 4 · 70 m² · 2× Twin bed

  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Kitchenette
  • Kitchen

Amenities

  • WiFi available
  • Air conditioning
  • Tour desk
  • Mobile app for room service
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Allergy-free room
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
Show all 37 amenities
  • Express check-in/check-out
  • Facilities for disabled guests
  • Fire extinguishers
  • Food delivered to guest room
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Invoice provided
  • Key access
  • Key card access
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Physical distancing rules followed
  • Private check-in/check-out
  • Property cleaned by professional cleaning companies
  • Sanitized tableware & silverware
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Soundproof rooms
  • Staff adhere to local safety protocols

Location

© OpenStreetMap contributors

Plaza de Santa Ana 2, Madrid, ES

Check-in
from 04:00 PM to 12:00 AM
Check-out
until 11:00 AM

What guests say9.21761 reviews

+ Location+ Cleanliness+ AmenitiesMaintenance issuesNoise from construction
Cleanliness9.6
Service8.6
Location10.0
Room Quality8.6
Amenities9.6
Value for Money8.6

Decepcionante

6.0

Es bonito

No me fijé en las horas de check in y check out, entrada a las 16 y salida a las 11? Ni un día completo y no se tomaron en interés en intentar dejar entrar antes al apartamento , era solo una noche, para que quiero un apartamento con cocina si me hacen entrar después de la hora de comer …abusivo

J · ES · 2026-07-25

Great location, comfortable unit, good air conditioning.

9.0

Air conditioning was excellent, location is very convenient and close to restaurants, bars, the Prado.

It was a little confusing getting into the actual unit, the instructions said to turn the knob to the left, but it was the opossite. Not a huge deal.

Brian · US · 2026-07-25

Great apartment. Fantastic location on the the plaza. Communications with hosts was excellent.

10.0
Donald · US · 2026-07-25

Decent place. Awful management.

7.0

Management company very unresponsive. We were unable to check in early so had to go to luggage storage and pay extra for that the day of our arrival and departure. The day we arrived we did not receive any information about check-in until about 15 minutes before the check in time. We've stayed in several places before where they send you the information early but the door code is not active until check-in time. Hours before check-in we had messaged that one of our travelers was ill and needed to lie down. We did not even receive a negative response so he ended up sleeping in a park.

Christopher · US · 2026-07-25

The breakfast on a daily basis are fabulous. Very convenient location and an excellent Flamenco show 2 mins away from th

10.0

Fantastic location - perfect for our family of four

Na

Maaka · NZ · 2026-07-24

Nice apartment!

10.0

Location is great, the apartment was really nice and clean

Nothing

MAIOQI · CN · 2026-07-24

Good to know

This property does not accommodate bachelor(ette) or similar parties.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A deposit may be required at the property.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Children and extra bed policy

Children of any age are allowed.

Children up to and including 5 years old stay for free when using an existing bed.

You haven't added any cots.

You haven't added any extra beds.

Internet

WiFi is available in all areas and is free of charge.

Parking

Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

Pets

Pets are not allowed.