Premium Double Room
Sleeps 2 · 40 m² · Large bed
- Desk
- Air conditioning
- Private bathroom
- Minibar
- Safety deposit box
Crisol Vía Castellana
★★★★ Paseo de la Castellana, 220, Madrid, ES
7.5 guest rating· 111 reviews
About this hotel
Luxurious Accommodation
Experience modern and spacious rooms at Crisol Vía Castellana, each equipped with satellite TV, free Wi-Fi, minibar, and safety deposit box for your comfort and convenience.
Prime Location
Located in Madrid’s bustling business district, our hotel is a short walk from the Santiago Bernabéu Stadium and Chamartín Railway Station, offering easy access to the city center and beyond.
Convenient Accessibility
With Barajas Airport just a 15-minute drive away, your travel worries are minimized, allowing you to focus on enjoying your stay at Crisol Vía Castellana.
Book now and indulge in a seamless blend of comfort and convenience at Crisol Vía Castellana.
Rooms & rates
Classic Double Or Twin Room
Sleeps 2 · 17 m² · 2× Single bed, Double bed
- Desk
- Air conditioning
- Private bathroom
- Minibar
- Safety deposit box
Family Room
Sleeps 4 · 40 m² · 2× Double bed
- Desk
- Air conditioning
- Private bathroom
- Minibar
- Safety deposit box
Executive Double Room
Sleeps 2 · 32 m² · Large bed
- Desk
- Air conditioning
- Private bathroom
- Emergency cord in bathroom
- Minibar
Comfort Double Or Twin Room With Extra Bed
Sleeps 3 · 25 m² · 3× Single bed
- Desk
- Air conditioning
- Private bathroom
- Minibar
- Safety deposit box
Amenities
- Parking
- Self parking (surcharge)
- Air conditioning
- Front desk (limited hours)
- Tour desk
- Non-smoking throughout
- Family rooms
- Cashless payment available
- Concierge service
- Emergency cord in bathroom
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
Show all 30 amenities
- Free wired internet
- Garage
- Guests can opt-out any cleaning services during stay
- Housekeeping on request
- Internet access
- Invoice provided
- Key card access
- Lift / Elevator
- Luggage storage
- Reception hall
- Safety deposit box
- Security alarm
- Smoke alarms
- Staff adhere to local safety protocols
- Television in common areas
- Wheelchair accessible
Location
Paseo de la Castellana, 220, Madrid, ES
- Check-in
- from 02:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say7.5111 reviews
+ Location+ Friendly staff+ Great location+ Comfortable beds− Limited parking− Expensive breakfast− No spa services
Cleanliness7.5
Service8.3
Location8.0
Room Quality7.8
Amenities7.2
Value for Money6.9
Horrible experience- had everything STOLEN from us at this hotel
2.0Terrible hotel experience, and serious problems with security. Not only was the hotel room sub-par, we had all our luggage and expensive laptop computer STOLEN from us IN FRONT OF THE RECEPTIONISTS. The shady porter guy at the door claimed not to have seen anything. Yeah, rght… Do not stay here. Major security concerns, and they will claim not to have seen anything. We placed a police report at the closest police station, and will follow up by taking legal action as well. Again, so not stay at this hotel. You have been warned.
Guest review
6.0Ok rooms, facilities and food. Pretty average for 4 star
Guest review
8.0Is rare to find now days a places that gives you good service at a reasonable prices.
A horrible experience -- and I am not usually hard to please.
2.0I can't remember when I have stayed in such a horrible place. I almost tripped and hurt myself getting out of the bath because only one side of a support bar/soap dish was attached to the tile. Heard every sound from the surrounding rooms even though the guests there were not really noisy. My heating work but there was no heat in the rooms of my friends who were travelling with me. Breakfast was fine. Staff were friendly and welcoming. Supper was one of the worst meals I have had in any hotel anywhere.
Terrible experience
2.0You had what you paid, and definitely doesn't worth the money stay in this hotel. I incurring you spend a bit more and pick any other hotel. The mattress can't be more uncomfortable, poor lining bed, old bathroom towels and the general condition of the hotel is decrepit, and in a very bad condition.
Great for a quiet stay
10.0This hotel is easy to reach from Madrid main station on metro line 1 and is a perfect stay for a quiet nights sleep. Rooms are spacious with all amenities. Breakfast is available and has a lot of selection but the only downside is that they don’t have a restaurant that is open for evening meals and considering this is about half an hour from central Madrid this would be a real bonus. There are lots of fast food places by the bus terminus but no restaurants
Good to know
Please inform Crisol Vía Castellana in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
A damage deposit of EUR 50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
When booking more than 5 rooms, different policies and additional supplements may apply.
›Parking
Private parking is possible on site (reservation is not needed) and costs EUR 21 per day.
›Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
›Internet
WiFi is available in all areas and is free of charge.
›Pets
Pets are not allowed.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for € 60 per person per night when using an available extra bed.
Adults stay for € 60 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.