Where We Sleep

Hotel Fénix, a Gran Meliá Hotel - The Leading Hotels of the World

★★★★★ Hermosilla, 2, Madrid, ES

9.2 guest rating· 537 reviews

About this hotel

Luxurious Accommodation

The Hotel Fénix Gran Meliá - The Leading Hotels of the World offers elegant rooms with classic English-style décor, equipped with modern amenities like flat-screen TVs, iPod stations, and a pillow menu for ultimate comfort.

Exquisite Dining and Entertainment

Indulge in a culinary journey at the Aduana Restaurant and Fenix Cocktail Bar, or enjoy a delightful meal on the terrace overlooking Plaza Colón during summer. The hotel provides a perfect blend of gastronomic delights and vibrant social experiences.

Convenience and Leisure

With a fitness centre, butler, and secretary services, the Hotel Fénix Gran Meliá ensures a seamless stay. Located near major attractions like the Gran Via and Prado Museum, as well as transportation hubs like Colón Metro station, convenience meets luxury at this prestigious hotel.

Book your stay at the Hotel Fénix Gran Meliá - The Leading Hotels of the World for an unforgettable experience in Madrid.

Rooms & rates

Junior Suite Red Level

Sleeps 4 · 45 m² · Double bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee machine

Fenix Penthouse Suite Red Level

Sleeps 4 · 75 m² · Queen bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee machine

Master Suite Red Level

Sleeps 4 · 90 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee machine

One-Bedroom Suite Red Level

Sleeps 4 · 60 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee machine

Deluxe Junior Suite Red Level

Sleeps 4 · 50 m² · Sofa bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee machine
  • Minibar

Supreme Family Room

Sleeps 4 · 45 m² · Extra-large double bed (Super-king size), Sofa bed, 2× Twin bed, Sofa bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Minibar

Two Bedroom Master Suite Red Level

Sleeps 7 · 100 m² · 2× Twin bed, Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Two Bedroom Penthouse Presidential Suite Red Level

Sleeps 9 · 275 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Royal Suite Red Level

Sleeps 13 · 350 m² · Queen bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Two-Bedroom Suite Red Level

Sleeps 6 · 90 m² · Sofa bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee machine

Amenities

  • WiFi available
  • Fitness/spa locker rooms
  • Spa/wellness center
  • Spa/wellness center services
  • Fitness center
  • Fitness facilities
  • Parking
  • Restaurant
  • Barber/beauty shop
  • Pets allowed
  • Room service
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Allergy-free room
Show all 33 amenities
  • Beauty Services
  • Broadcast Live sport events
  • CCTV outside property
  • Daily housekeeping
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • Fruits
  • Ironing service
  • Key access
  • Key card access
  • Laundry
  • Public Bath
  • Safety deposit box
  • Shuttle service
  • Shuttle service (additional charge)
  • Smoke alarms
  • Soundproof rooms
  • Wine/champagne

Location

© OpenStreetMap contributors

Hermosilla, 2, Madrid, ES

Check-in
from 03:00 PM to 12:00 AM
Check-out
until 12:00 PM

What guests say9.2537 reviews

+ Excellent location+ Friendly and professional staff+ Beautiful hotelSmall room sizeHigh price for amenitiesCleanliness issues
Cleanliness8.8
Service10.0
Location9.8
Room Quality8.8
Amenities8.3
Value for Money8.8

Estupendo

10.0

La atención y amabilidad de todo el personal

Osmar · CO · 2026-07-24

Perfect

10.0

Your staff were all beautiful even with how busy it was with the soccer World Cup on for the time I was there . Be proud of the staff at your hotel loved my stay thank you so much

Jacob · AU · 2026-07-21

Will come back

10.0

Location, cleanness and service

Restaurant downstairs is not bad but not great.

andres · US · 2026-07-21

Guest review

10.0

В Мадриде селимся всегда в этот отель и этим все сказано.Классический отель с хорошим завтраком,очень удобные кровати и отличное белье,все рядом.

ELENA · RU · 2026-07-17

A wonderful experience

10.0

We had the best time in Madrid! A stunning and vibrant city. Our hotel was amazing. The staff is attentive, helpful and kind. A big shout out to Israel, Carlos and Jerald who always helped with directions, taxis and activity advice. We are super sad to leave!

W6505DEelizabethg · JACKSONVILLE, FLORIDA · 2026-07-03

Greatest stay in Madrid

10.0

The staff is incredible. The hotel is incredible. Everyone is really helpful and constantly in a good mood ready to help. The beds are extremely comfortable. Perfect location for tasty restaurants and shopping.

delphinek336 · 2026-07-03

Good to know

All cots are subject to availability.

When booking more than 9 rooms, different policies and additional supplements may apply.

Please note that guests must present the credit card used to make the reservation on arrival.

Please note that the hotel only accepts pets with a maximum weight of 10kgPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Parking

Private parking is possible on site (reservation is not needed) and costs EUR 40 per day.

Internet

No internet access available.

Children and extra bed policy

Children of any age are allowed.

You haven't added any cots.

You haven't added any extra beds.

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.