Where We Sleep

JEN Singapore Tanglin by Shangri-La

★★★★ 1A Cuscaden Road, Singapore, SG

8.6 guest rating· 3849 reviews

About this hotel

Luxurious Accommodation and Convenient Location

JEN Singapore Tanglin by Shangri-La offers a luxurious stay in the heart of Orchard Road, just steps away from the Orchard Boulevard MRT Station. Enjoy stunning views of the city or lush gardens from well-appointed rooms featuring modern amenities like satellite TV and free internet access.

Relaxation and Wellness Facilities

Unwind in style at the hotel's outdoor swimming pool, spa, sauna, and steam rooms. Indulge in rejuvenating massage treatments or take advantage of the business center and laundry services for a hassle-free stay.

Culinary Delights and Shopping Convenience

Savor local delicacies at Ah Hoi's Kitchen or opt for an all-day buffet at J65. With Tanglin Mall at your doorstep and proximity to Botanic Gardens and major shopping centers, JEN Singapore Tanglin ensures a perfect blend of relaxation and convenience.

Book now for an unforgettable stay at JEN Singapore Tanglin by Shangri-La!

Rooms & rates

Superior Double Room

Sleeps 3 · 25 m² · Double bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Club Twin Room

Sleeps 3 · 2× Twin bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Deluxe Room, 1 King Bed

Sleeps 3 · 25 m² · King bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Club Room, 1 King Bed

Sleeps 3 · 25 m² · King bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Deluxe Double Room

Sleeps 3 · 25 m² · Double bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Club Double Room - Breakfast included

Sleeps 3 · 25 m² · Double bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Executive Suite - Breakfast included

Sleeps 4 · 50 m² · Queen bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Kitchenette

Superior Room, 1 King Bed

Sleeps 3 · 25 m² · King bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Executive Suite, 1 King Bed

Sleeps 4 · 50 m² · King bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Superior Twin Room

Sleeps 3 · 25 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Amenities

  • WiFi available
  • Outdoor pool
  • Pool bar
  • Pool cover
  • Swimming pool
  • Fitness center
  • Accessible parking
  • Parking
  • Parking garage
  • Breakfast in the room
  • Breakfast takeaway containers
  • Restaurant
  • Bar
  • Screens / Barriers between staff and guests for safety
Show all 73 amenities
  • Snack bar
  • Air conditioning
  • 24-hour front desk
  • Business center
  • Mobile app for room service
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Access to health care professionals
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
  • Concierge service
  • Contactless check-in/check-out
  • Currency exchange
  • Daily housekeeping
  • Delivered food - securely covered
  • Designated smoking area
  • Dry cleaning
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Happy hour
  • Ironing service
  • Key card access
  • Kid meals
  • Kid-friendly buffet
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Minimarket on site
  • Outdoor furniture
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Thermometers for guests provided by property
  • Wine/champagne

Location

© OpenStreetMap contributors

1A Cuscaden Road, Singapore, SG

Check-in
from 03:00 PM to 12:00 AM
Check-out
until 12:00 PM

What guests say8.63849 reviews

+ Great location+ Friendly staff+ Comfortable rooms+ Excellent breakfastCleanliness issuesBasic facilitiesLimited breakfast items at times
Cleanliness8.1
Service9.1
Location9.1
Room Quality8.6
Amenities8.6
Value for Money8.6

Serviceable but not more

8.0

This hotel did the job, but would not be a place I will rush back to. Check in took over 20 minutes; there was a funky drain smell in the room; and for the price, I would be expecting more than an empty minibar fridge and instant coffee. But location was great, bed was clean, sleep quality was good.

JHBg · NEDLANDS, GREATER PERTH, WESTERN AUSTRALIA · 2026-07-22

Guest review

10.0

Все хорошо

Denis · ID · 2026-07-22

A suitable option for a short break

8.0

Many positives from our stay here but I think 2 night was enough. Overall I'd recommend it for a short stay but I probably would try a different hotel in Singapore for a longer stay. Location - Very good. Directly opposite an entrance to Orchard Boulevard MRT station giving easy access to the rest of the city. If you're in town for Sightseeing it's also a short walk from two of the Sightseeing Bus stations. First impressions I was a little taken aback as I wasn't expecting it to be directly connected to a shopping mall. The lobby area was chaos and very busy as a result, but we were served quickly each time we needed front desk and they were generally friendly. Room - The room was nice, but very small even by big city standards. There wasn't really enough room for our cases (2 large and 2 small), and the bathroom was tiny. Other than the size, it was nicely decorated, comfortable (size aside) and clean. Facilities were great, the hotel had quite a large outdoor pool and a well equipped gym. Service at the pool was efficient but the quality of the food and drinks weren't worth the price. We had a late flight and there was changing room facilities for us to freshen up before our taxi back to the airport, although the soap dispensers were completely empty in both showers. Lastly - whilst the hotel was spotlessly clean, I have no idea which cleaning product housekeeping were using but it smelt like vomit, which left a very unpleasant smell all throughout the hallway on our floor each day. Overall - a good value stay in a decent hotel, but with room to improve in areas and as mentioned I wouldn't stay here any longer than 2 nights.

AlexRhysDavis · CARDIFF, SOUTH WALES, WALES · 2026-07-21

Good to know

Kindly provide the hotel with your arrival flight details including flight number and arrival timing, prior to arrival. For early check-ins, a pre-block of guest room is required to guarantee a confirmed early check-in, chargeable at 1 night's charge. Please note that the standard check-in time applies if a pre-block request is not received.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A deposit may be required at the property.

Parking

Free public parking is possible at a location nearby (reservation is not needed).

Pets

Pets are not allowed.

Internet

WiFi is available in the hotel rooms and is free of charge.

Children and extra bed policy

Children of any age are allowed.

Children up to and including 3 years old stay for free when using an available cot.

Children up to and including 11 years old stay for free when using an existing bed.

People no matter the age stay for S$ 106.92 per person per night when using an available extra bed.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.