Hotel Lancaster♡

Five star experience in every respect

10.0

The hotel has an excellent location just off the Champs Élysées, but the rooms at the back are exceptionally quiet and peaceful. Staff in all departments are particularly friendly and efficient. This is a five star hotel in all respects but also retains the feel of staying in a private house. Outstanding establishment, highly recommended

Excellent Visit

10.0

The Lancaster Hotel in Paris is beautiful! I have to say the people, the staff, and the administration made the trip! So thoughtful, great communication, excellent customer service. We enjoyed our stay and hope to be back!

Understated elegance and charm

10.0

This is an amazing hotel in a perfect location. The staff are kind and accommodating. Their restaurant recommendations were spot on. Its a place where superior service is understated and staying here felt like a hug. I will always stay here when I visit Paris in the future.

A Paris Oasis

10.0

Phenomenal hotel. Beautiful rooms. Super friendly and professional staff. Great food and drinks. Brilliant location. Close to the action, but feels like an oasis of calm and civility.

Truly outstanding 5-star hotel

10.0

We had a wonderful stay at the Hotel Lancaster. Individual aspects are summarized below. Check in: Very smooth, completed online ahead of arrival. Location: Excellent central location. 5 mintue walk to Champs Elysee, 2-3 miles to arrondisemments 1-9. Despite central location it was quiet. Doorstaff: Pleasant, helpful and friendly. Communication: Excellent with rapid response (< 24 hours) to email questions prior to our arrival. Quick response to all questions during our stay. Breakfast: Excellent selection with well prepared hot and cold options, fresh bread and fruit. Staff was excellent, especially Benoit who made us feel welcome at every visit. Room: Excellent with a desk, two chairs, extensive storage space, a shoe rack, large clothes closet and small safe. The bed was large and comfortable. The bathroom very nice with thick towels. Sound insulation was excellent. Hosekeeping: Superb during the week with daily turn down service. Somewhat erratic during the weekend without replenisment of bathroom supplies. The hotel is spotless, and overall very well maintained. Checkout: Online, very smooth I would 100% recommend, and hope to return.

Great Boutique Hotel - Would Recommend

10.0

We returned to The Lancaster again on our way back to the UK. The hotel has charm and elegance. The rooms have that rustic French faded grandeur, are well equipped and comfortable. The service is welcoming, professional and individual (Mel on the Front Desk should be commended), all the dinner recommendations were extremely good and all arrangements made for us were faultless. An issue to do with hot water was dealt with and resolved in good time. Our room service breakfast was delivered within 15mins and was delicious. For Paris, the price of the rooms I consider to be fair. We hope to return again soon.