Thanet Hotel Annex♡

Migraine due to dust and mold

1.0

Nothing

− Staff wasn't there when I arrived, had to call 5 times and wait 10 minutes for the door to open. The property is in a dire state. I got a violent allergic reaction to dust and mold in the room. I'm not allergic to anything though. I woke up with the worst migraine which completely ruined my day. I cancelled my remaining night but didn't get a refund. This place is not worth its cheap price. Do yourself a favor and book a proper room in a proper hotel.

The door barely closes and the window barely opens. No soap, bathmat, or hand towel. Basic.

4.0

There is a door, a bed, and a bathroom. It was cheap (I paid 80 pounds for a night - definitely don't pay more than that!!) and it's in a great location.

− Lack of facilities. No soap (I asked for some and was given some), no bathmat or handtowel. There were 2 towels, but I used one of them to jam the window open the few inches possible, which meant the bathroom floor flooded if I had a shower. The shower only drains very slowly, meaning it can overflow. There was a hole/missing board (?) in the bedroom floor, covered by carpet, making the floor uneven and hazardous. Bed fairly terrible - mattress lumpy, sloped, OK on the side near the wall. Very hard to close the door, and almost impossible to open the window even an inch. Small fan provided - very dirty.

Guest review

7.0

Very clean and located centrally.

− No AC, had to request more toilet tissue

A prisoner would have better room and facilities

1.0

Absolutely Nothing was the worst place I have ever stayed in all my life

− Put it like this, I have an ongoing complaint with booking.com for a full refund as it ruined my break away with family. When you see damp a toilet that is down stairs in the hall way used by others and the same for shower for starters. Tv no remote and no signal and the socket hanging off the wall showing live wires which you could have touched. No legs on bed, just the divan base on floor with no headboards. On ground floor on Main Street & the old sash windows have no way to lock them, so anyone could open window and take your valuables. Blood on wall be you bed sheet hardly fitted bed and came off when your in bed. Staff member was unhelpful and if you had an issue which we did, you have to leave the building walk down the road to there other property to reception there, it was an absolute joke. Avoid like the plague, I cannot believe Booking.com allow this hotel (or hostel) on the site & has the guts to allow us the pay for this????!!!! They show in there add tea & coffee facilities with a kettle & fan? But nothing in room and even if there was a kettle, you would have to go downstairs to the rotten toilet room when the was a plastic bin with soiled toilet paper on show, so no thank you. Please NOTE!! This is not a moan by a sad person……THIS IS PURE HONEST FACT!!!