Where We Sleep

ARK Canary Wharf

★★★★ 20 Crossharbour Plaza, London, GB

7.1 guest rating· 4433 reviews

About this hotel

Luxurious Studio Rooms

The Collective Canary Wharf offers stylish studio rooms equipped with modern amenities like a flat-screen smart TV, a well-equipped kitchenette, and a private bathroom.

Spa and Wellness Center

Indulge in relaxation at the on-site spa and wellness center featuring a sauna and an indoor pool, perfect for unwinding after a busy day of exploring the city.

Concierge Services and Business Center

Enjoy the convenience of a 24-hour Concierge desk for local tips and a business center with newspapers for any work-related needs during your stay.

To experience the luxury and convenience of The Collective Canary Wharf, book your stay now!

Rooms & rates

Single Room

Sleeps 1 · 12 m² · Twin bed

  • Private bathroom
  • Kitchenette
  • Coffee/tea maker
  • Shower
  • TV

Studio

Sleeps 1 · Twin bed

  • Laptop-friendly workspace
  • Private bathroom
  • Bathroom emergency pull cord
  • Kitchenette
  • Coffee/tea maker

Big Studio

Sleeps 2 · 30 m² · Double bed

  • Laptop-friendly workspace
  • Private bathroom
  • Bathroom emergency pull cord
  • Kitchenette
  • Coffee/tea maker

Basic Studio

Sleeps 2 · Double bed

  • Laptop-friendly workspace
  • Private bathroom
  • Bathroom emergency pull cord
  • Kitchenette
  • Coffee/tea maker

Classic Studio

Sleeps 2 · 16 m² · Double bed

  • Private bathroom
  • Adapted bath
  • Emergency cord in bathroom
  • Kitchenette
  • Coffee/tea maker

Premium Studio

Sleeps 2 · 20 m² · Double bed

  • Private bathroom
  • Kitchenette
  • Coffee/tea maker
  • Shower
  • Safety deposit box

One bedroom flat

Sleeps 2 · 30 m² · Double bed

  • Private bathroom
  • Kitchenette
  • Kitchen
  • Coffee/tea maker
  • Shower

Amenities

  • WiFi available
  • Heated pool
  • Indoor pool
  • Pool with view
  • Rooftop pool
  • Swimming pool
  • Sauna
  • Fitness center
  • Parking
  • Parking garage
  • Private parking
  • Breakfast takeaway containers
  • Sun loungers or beach chairs
  • 24-hour front desk
Show all 43 amenities
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Adult only
  • Cashless payment available
  • CCTV in common areas
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Heating
  • Hot tub/Jacuzzi
  • Invoice provided
  • Key card access
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Process in place to check health of guests
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols
  • Terrace
  • Wine/champagne

Location

© OpenStreetMap contributors

20 Crossharbour Plaza, London, GB

Check-in
from 03:00 PM to 12:00 AM
Check-out
until 11:00 AM

What guests say7.14433 reviews

+ Good service+ Nice locationDirtyPoor amenities
Cleanliness5.4
Service8.4
Location8.4
Room Quality6.4
Amenities6.9
Value for Money6.4

Will be back in canary Warf

5.0

Nice renovated front desk and other facilities such as sky lounge/ bar, pool, sauna, steam room, bubble bath, gym. Nice room, modern kitchen with all needed facilities. Lots of lift good luggage storage thanks to the staff. Lots of storage/ shelf space and wonderful location, close to dlr into the city. Canary Warf is beautiful as well definitely recommend going here (but not in a heath wave)

Unfortunately no aircon, luckily quiet neighbourhood so slept with windows open, had a problem with showerhead but the staff fixed it the same day. Pool was great but there was only 3 pool beds so after swimming they’re wasn’t really a place to chill and dry up as the photo suggested.

Arwen · BE · 2026-07-25

It was worth it. I would definitely come again.

8.0

Location and facilities.

The only thing I did not like was the bathroom. It was very small even for a single person - mind you I'm already petite.

Amanda Kimberly · GB · 2026-07-24

Guest review

10.0

Fast response from the receptionist

The noise from the train

Godwin Boasiako · GB · 2026-07-24

Pathetic. Will never go back

1.0

Nothing, the hotel is extremely dirty. The carpets are filthy and shower very dirty

Everything was a mess. Smell of weed and no good ventilation

Bwalya · ZM · 2026-07-24

The worst stay I've had, the swimming pool and play room were the only highlight

4.0

The swimming pool and the play room was nice

The room size and layout didn't make sense at all, especially for that price. I would have been better booking a hotel for less nights but better comfort. The place is right next to the train station so was hard trying to sleep, there was no AC, bathroom was tiny, the lift from the parking area takes forever and theres a £25 fee per night to park which makes your booking even more expensive. I will NEVER recommend this place to anyone, NEVER EVER EVER

Anjorin · GB · 2026-07-23

Good to know

-ARK Canary Wharf is an adult only hotel (no under 18s).

-The same credit card used to make the booking must be presented at time of check-in along with a photo ID. When booking 8 rooms or more, different policies apply.

-To check the validity of your credit card and guarantee your booking, we reserve the right to temporarily hold a pre-authorized amount during your stay. The same credit card used to make the booking must be presented at time of check-in along with an ID.

-For stays of 1–6 nights, housekeeping will be provided on the 4th day. For stays of over 7 nights, weekly cleaning will be provided as usual. Additional cleaning available upon request.

-Please note there are no ACs in the studios, however, if required, fans are available from the hub. -This property does not accommodate hen, stag or similar parties.

Internet

WiFi is available in all areas and is free of charge.

Children and extra bed policy

Children are not allowed.

You haven't added any cots.

You haven't added any extra beds.

Pets

Pets are not allowed.

Parking

Private parking is possible at a location nearby (reservation is needed) and costs GBP 12 per day.