Where We Sleep

Urban Chic - Exeter Street

Exeter Street, London, GB

8.5 guest rating· 51 reviews

About this hotel

Luxurious Accommodation : Urban Chic - Exeter offers upscale accommodation just steps away from Savoy Theatre and Lyceum Theatre in London. The air-conditioned units feature modern amenities such as a flat-screen TV, well-equipped kitchen, and a private bathroom with complimentary toiletries.

Convenient Location : Situated near Theatre Royal Drury Lane, Covent Garden, and Royal Opera House, our hotel provides easy access to popular attractions in the heart of London. The proximity to London City Airport makes traveling to and from the hotel a breeze.

Home-like Comfort : With a cozy seating area, living room, and dining space, guests can relax and unwind in a home-like environment during their stay at Urban Chic - Exeter. Book now for an unforgettable experience in London!

Rooms & rates

Deluxe Four Bedroom Apartment

Sleeps 10 · 145 m² · 4× Queen Bed, Sofa bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Separate bathtub and shower
  • Deep soaking bathtub

Exclusive Two Bedroom Apartment

Sleeps 6 · 120 m² · Sofa bed

  • Desk
  • Private bathroom
  • Kitchenette
  • Kitchen
  • Coffee/tea maker

Grand Four Bedroom Apartment

Sleeps 10 · 144 m² · Double bed

  • Desk
  • Private bathroom
  • Kitchenette
  • Kitchen
  • Coffee/tea maker

Amenities

  • Free WiFi
  • Barber/beauty shop
  • Business center
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Express check-in/check-out
  • Fire extinguishers
  • First aid kit available
Show all 31 amenities
  • Food delivered to guest room
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Invoice provided
  • Key access
  • Laundry washed per local authority guidelines
  • Minimarket on site
  • Private check-in/check-out
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Sanitized tableware & silverware
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Soundproof rooms
  • Staff adhere to local safety protocols

Location

© OpenStreetMap contributors

Exeter Street, London, GB

Check-in
from 02:00 PM to 12:00 AM
Check-out
until 11:00 AM

What guests say8.551 reviews

+ Spacious+ Convenient locationPoor communicationMaintenance issues
Cleanliness7.6
Service8.6
Location10.0
Room Quality8.1
Amenities8.1
Value for Money7.1

Premium price for a basic stay

3.0

Location was good

Last minute booking arriving after 8pm. Hadn’t received number to open key lockbox. One bedroom had a sheet on the bed with a blood stain. Apartment was cold and there weren’t any spare blankets or duvets.

Julie · GB · 2026-02-13

Spacious and convenient location but need a lot of upgrades. Host can be better at communicating.

7.0

Great location to covet garden and china town. The apartment is spacious.

The apartment could put a little more effort into touching the bathroom up. Cabinets are falling out and multiple terrible tears and wears. It was advertised as 2 bedrooms and 2 bath apartment but when we got there, one of the bathrooms had the out of order sign. It wasn’t communicated to us prior to arrival at all. The 8 of us had to use just 1 bathroom (which definitely needs an upgrade and the sink was very clogged) No baby crib was not set up even though that was an additional charge. Host also charged some of additional fees on our card without communicating.

Anh · IT · 2025-11-18

מיקום מושלם דירה מרווחת אבל תחזוקה לקויה אין תמורה למחיר רמה נמוכה של ציוד ובלאי גבוה

7.0

מיקום מושלם דירה מרווחת

תחזוקה לקויה החלק התחתון במטבח מתפרק, אין מקום לתלות מגבות בכלל, טלויזיה השלט לא עובד לא ניתן להפעיל אותה, בחלק מהחדרים אין חשמל ליד המיטה להטעין טלפון נאלצנו לבטל שקע של חימום להטעין בו, כריות ומצעים לא נוחים, מקלחת טוש קטנה לחץ מים נמוך הידית לקויה ואין איפה לשים שמפו או סבון רק על הרצפה, ספות לא נוחות, 3 גרמי מדרגות לעלות בלי מעלית עם מזוודות קשה

Dr. Yoav · IL · 2025-11-16

Guest review

6.0

L'emplacement au coeur de Londres, la taille de l'appartement, le confort des chambres

La 2ème salle de bains, bien nécessaire pour 8 personnes, était fermée à notre arrivée et inaccessible. N'ayant pas été prévenus nous avons dû téléphoner pour avoir des explications. On nous a répondu qu'il y avait eu une fuite et qu'elle ne serait pas réparée avant notre départ. La moindre des choses aurait été de nous avertir et de mettre plus de produits de toilette à disposition, voire même de nous offrir une compensation. Cela a un peu gâché notre séjour.

Anne MATTEI · FR · 2025-11-03

Good to know

Please note, there is no reception desk at the property and therefore a member of staff will meet guests at the property to hand over the keys and check guests in to the apartment.

Guests will be required to send a copy of their photo ID prior to their arrival.

Please note that this property operates a strict no smoking policy. A penalty fee will be charged to guests who smoke in the property.

Please note, there is no elevator and all flats are accessible via stairs only.

Please inform the property in advance if a baby cot is required.

Parking

No parking available.

Pets

Pets are not allowed.

Internet

WiFi is available in the hotel rooms and is free of charge.

Children and extra bed policy

Children of any age are allowed.

Children up to and including 2 years old stay for £25 per person per stay when using an available cot.

Children up to and including 1 year old stay for free when using an existing bed.

You haven't added any extra beds.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.