April Hotel♡

Amazing experience for this price.

10.0

Amazing location — just a 3-minute walk to streets full of cafés, restaurants, shops, and more. The room was cozy and clean, with a comfortable bed and a small desk suitable for working on a laptop. The housekeeper was very kind and helpful. Considering the price, this room was an excellent choice.

Guest review

8.0

A nice old hotel. The oldness could be considered a selling point, but some things were simply broken (like a leaky shower or holes in the bed linens). Overall, the staff was very friendly, it was fairly clean, close to the main attractions, and there were plenty of cafes nearby. It's perfectly fine for a few days' stay :)

− It's worth repairing the plumbing, updating the bed linen, towels, and other consumables, and leaving new soap or toilet paper in the room without reminders.

Guest review

10.0

Very good value for money👍. The communication with owner was OK, he tried his best to help me in my request 🙏

Guest review

10.0

Πολύ όμορφο παραδοσιακό ξενοδοχείο με όμορφο δωμάτιο και πολύ οικονομικό, ο οικοδεσπότης ήταν εξαιρετικός, πολύ βοηθητικός και φιλικός.

Guest review

8.0

Location

− Shower

Guest review

1.0

− Our flight was delayed and we still had two hours of travel before reaching the hotel. We had confirmed that we would be arriving in the evening. When we arrived in Turkey, our mobile data didn’t work: we couldn’t connect to the internet or reply to messages immediately. So we hurried to get there as quickly as possible. We arrived in front of the property at 10:26 p.m., which was 26 minutes after the end of the check-in time: the door was locked, and there was no answer to the doorbell, phone calls, or messages. We stayed 45 minutes in front of the door, helped by two locals who even shared their mobile internet data with us and tried calling the hotel themselves, without success. Yet we had already paid for the three nights. It was only thanks to the internet connection shared by the locals that we discovered the property had sent us a message at 9:30 p.m. (30 minutes before check-in ended), and then nothing after that. So we were left on the street late at night with no solution. We had to book another hotel urgently. The next morning, still no response from April Hotel, neither by phone nor by message. We even went personally to the hotel, and nobody was there. Even Booking couldn’t reach them. We also found out that the hotel had cancelled our reservation without informing us beforehand — which normally does not comply with Booking’s rules. When we finally met the manager in the afternoon, he gave several contradictory explanations, refused any responsibility, and claimed he couldn’t approve the refund, even though Booking had confirmed to us that it depended solely on him. The discussion became tense, and he ended up calling the police. The Istanbul tourism police themselves told us that the manager’s behaviour was not normal and that he was “not a good person”. After several interventions from Booking and a lot of pressure, the hotel finally agreed to the refund — on the condition that we did not file a complaint with the police.