Where We Sleep

Hotel Canal

★★★ Sestiere Santa Croce 553, Venice, VE, 30135, Venice, IT

6.6 guest rating· 131 reviews

About this hotel

Experience the enchanting ambiance of Venice at Hotel Canal, your perfect getaway nestled in the heart of the city.

Unmatched Location

Step outside our doors, and within moments, you'll find yourself at the stunning Grand Canal and the vibrant Piazzale Roma, with iconic attractions just a leisurely stroll away.

Comfort and Convenience

Our 17 elegantly designed guestrooms are equipped with minibars and satellite television for your entertainment. Enjoy complimentary wireless internet, and our daily housekeeping ensures your stay is as comfortable as possible.

Delightful Amenities

Start your day with a free continental breakfast, relax at our bar/lounge after a day of exploration, or make use of our concierge services to plan your adventures. Room service and an area shuttle are also available for your convenience.

Don't miss out on a captivating stay—book your escape to Hotel Canal today!

Rooms & rates

Single Room

Sleeps 2 · 11 m² · Twin bed

  • Desk
  • Private bathroom
  • Minibar
  • Shower
  • Safety deposit box

Standard Double or Twin Room, Canal View

Sleeps 3 · 15 m² · Queen Bed

  • Desk
  • Private bathroom
  • Minibar
  • Shower
  • Safety deposit box

Triple Room

Sleeps 3 · 19 m² · Queen Bed, Twin bed

  • Desk
  • Private bathroom
  • Minibar
  • Shower
  • Safety deposit box

Quadruple Room

Sleeps 4 · 19 m² · 4× Twin bed

  • Desk
  • Private bathroom
  • Minibar
  • Shower
  • Safety deposit box

Standard Double or Twin Room

Sleeps 3 · 15 m² · Queen Bed

  • Desk
  • Private bathroom
  • Minibar
  • Shower
  • Safety deposit box

Amenities

  • Free WiFi
  • Free breakfast
  • Free continental breakfast
  • Front desk (limited hours)
  • Safe-deposit box at front desk
  • Area shuttle (surcharge)
  • Banquet hall
  • Casino nearby
  • Concierge service
  • Luggage storage
  • Smoke-free property
  • Tours/ticket assistance

Location

© OpenStreetMap contributors

Sestiere Santa Croce 553, Venice, VE, 30135, Venice, IT

Check-in
from 02:00 PM to 12:00 AM
Check-out
until 10:30 AM

What guests say6.6131 reviews

+ Good location+ Helpful staff+ Decent breakfastCleanliness issuesRude serviceInconsistent room quality
Cleanliness4.0
Service8.0
Location8.5
Room Quality6.0
Amenities5.5
Value for Money7.4

BIG SCAM!

2.0

AVOID THIS SCAM! I had to cancel my booking and they never refunded my money. They stopped answering my messeges. Choose another place.

Gbg75 · 2026-03-07

Don’t go

2.0

Awful. Bad location. Bad hotel. Rude staff. Mold on walls, Exposed wires, cracked flooring. Avoid at all costs and don’t waste your money.

Flyer49559217680 · LIVERPOOL, MERSEYSIDE, ENGLAND · 2025-11-04

Great hotel

10.0

This was the nicest hotel I have ever stayed at. Clean, perfect location and the staff were wonderful. I will go back as soon as I can!!!!!!!!

Eurvilla · CARMEL, HAMILTON COUNTY, INDIANA · 2025-11-02

Very disappointing experience and rude reception staff

2.0

The man at the reception wearing glasses was very rude and unhelpful. Instead of apologizing for the mistake, he spoke to me in a disrespectful way and tried to make it sound like it was my fault. That kind of attitude is unacceptable for anyone working in hospitality.

thitapas2025 · 2025-10-27

Ideal for short stay !

8.0

Location excellent near train and bus station ( not far to drag luggage). Hotel Canal is split with Hotel Walter next door. We stayed in rooms 207 & 209 and ate continental breakfast in Walter. This is basic accommodation no frills. The room with ensuite was clean. Dated decor. Only one plug socket so used an extension lead from home. No kettle in room but a fridge. View over the canal. Great choice for breakfast. Safe in room key available from reception 10 Euro returnable deposit. No lift. Luggage store available in Canal reception area. Staff attentive and polite. Was dubious after reading other reviews but would recommend for a short stay in Venice. Ideal for Vaporetto water bus stations. Co op supermarket nearby. Venice has 400 bridges be prepared for lots of steps. Get a gondola nearby much better experience than near St Marks square.

849alisons · 2025-10-23

BEWARE - Will not refund your money despite offering free cancellation period

2.0

Booked via booking.com cancelled after reading terrible reviews (well within free cancellation period) They ignored my emails and messages. After a month the hotel finally contacted me via WhatsApp and are claiming they can’t process my refund to my credit card and need my pay pal. Now radio silence again. DO NOT BOOK WITH THEM.

975alexam · 2025-10-07

Good to know

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Pets

Only dogs and cats are allowed

Pets

Service animals are exempt from fees/restrictions

Children and extra beds

No rollaway/extra beds available

Accessibility

No elevators

Pets

Pets allowed

General

Professional property host/manager

Children and extra beds

No cribs (infant beds) available

Pets

Maximum number of pets per room 1

Pets

Service animals are allowed