Where We Sleep

BYPILLOW Castellana

★★★ Julián Besteiro 37, Madrid, ES

8.6 guest rating· 4222 reviews

About this hotel

Modern Accommodation in Madrid's Financial District

Luxurious Rooms and Amenities

Experience comfort and convenience in our well-equipped rooms with flat-screen TVs, air conditioning, and complimentary water. Relax in our seasonal outdoor pool and start your day with a delicious buffet breakfast.

Prime Location for Business and Leisure

Located in the heart of Madrid's financial district, near Plaza de Cuzco and Santiago Bernabeu stadium, our hotel offers easy access to top attractions. With a Metro station nearby, exploring the city is a breeze.

Convenient Facilities and Services

Enjoy free WiFi, private parking, and a hairdryer in every room. Whether you're here for business or pleasure, Luze Castellana ensures a pleasant stay. Book now for an unforgettable experience!

Rooms & rates

Superior Room

Sleeps 2 · 17 m² · King bed

  • Desk
  • Laptop-friendly workspace
  • Air conditioning
  • Bathrobe
  • Private bathroom

Family Room

Sleeps 4 · 22 m² · 4× Twin bed, 2× Twin bed, Double bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Safety deposit box

Twin Room

Sleeps 2 · 17 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Safety deposit box

Deluxe Double Room

Sleeps 2 · 2× Twin bed

  • Desk
  • Laptop-friendly workspace
  • Air conditioning
  • Private bathroom
  • Free WiFi

Small Room

Sleeps 1 · 15 m² · Twin bed, Double bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Coffee/tea maker

Double or Twin Room

Sleeps 2 · 17 m² · Queen bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Coffee/tea maker

Triple Room

Sleeps 3 · 19 m² · 3× Twin bed, Twin bed, Double bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Coffee/tea maker

Deluxe Double or Twin Room

Sleeps 2 · 17 m² · 2× Twin bed, Queen bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Coffee/tea maker

Executive Double Room

Sleeps 2 · 19 m² · Queen bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom

Deluxe Mini Room

Sleeps 1 · 15 m² · Twin bed, Double bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Coffee/tea maker

Amenities

  • WiFi available
  • Parking
  • Parking garage
  • Private parking
  • Breakfast in the room
  • Screens / Barriers between staff and guests for safety
  • Air conditioning
  • Pets allowed
  • Pet basket
  • 24-hour front desk
  • Tour desk
  • Room service
  • Non-smoking rooms
  • Non-smoking throughout
Show all 54 amenities
  • Family rooms
  • Cashless payment available
  • CCTV in common areas
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Contactless check-in/check-out
  • Daily housekeeping
  • Delivered food - securely covered
  • Dry cleaning
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Garden
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Invoice provided
  • Key card access
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Meeting/banquet facilities
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Shuttle service
  • Shuttle service (additional charge)
  • Smoke alarms
  • Soundproof rooms
  • Staff adhere to local safety protocols
  • Vending machine - drinks
  • Vending machine - snacks

Location

© OpenStreetMap contributors

Julián Besteiro 37, Madrid, ES

Check-in
from 03:00 PM to 11:30 PM
Check-out
until 12:00 PM

What guests say8.64222 reviews

+ Great location+ Helpful staff+ Good breakfastNoise issuesHigh pricesRoom condition
Cleanliness8.3
Service9.1
Location9.3
Room Quality7.8
Amenities8.7
Value for Money8.0

Guest review

10.0

El personal de recepción es muy amable y responde a todas tus preguntas.Hay un cajero automático con café y, por cierto, es muy práctico. La habitación también dispone de hervidor eléctrico, café, café descafeinado, té y azúcar. Me gustó este hotel, y si vuelvo a Madrid, me alojaré aquí de nuevo. Se lo recomiendo.

Viktoria · UA · 2026-07-25

Buena

7.0

Ubicación

El aire deberían de revisarlo no enfría bien

Ornella · ES · 2026-07-23

Guest review

10.0

Pedí un cambio de Cama individual a una doble y lo hicieron son problema.

Me gustó la limpieza , la tranquilidad y hospitalidad del ñugar

Diana · ES · 2026-07-23

Very good

7.0

Clean

Nothing

Vladimir · RS · 2026-07-23

Good to know

Please note that when booking more than 4 rooms, different policies and additional supplements may apply.

Please note that the credit card given in your reservation will not be charged. The property will contact you with further payment details.Please note that the full amount of the reservation is due before arrival. will send a confirmation with detailed payment information. After full payment is taken, the property's details, including the address and where to pick up the keys, will be sent to you by email.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Pets

Pets are allowed on request. Charges may be applicable.

Internet

WiFi is available in all areas and is free of charge.

Parking

Private parking is possible on site (reservation is not possible) and costs EUR 25 per day.

Children and extra bed policy

Children of any age are allowed.

Children from 1 year old to 2 years old stay for € 15 per person per night when using an available cot.

Children up to and including 11 years old stay for free when using an existing bed.

You haven't added any extra beds.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.