Deluxe Triple
Sleeps 3 · 36 m² · King bed, 2× Twin bed
- Desk
- Laptop-friendly workspace
- Bathrobe
- Private bathroom
- Coffee/tea maker
Hospes Puerta de Alcalá, a Member of Design Hotels
★★★★★ Plaza de la Independencia, 3, Madrid, ES
8.9 guest rating· 495 reviews
About this hotel
Luxurious Accommodation
The elegant Hospes Puerta de Alcalá offers stylish rooms with special amenities and great views of Retiro Park. Each room comes with a flat-screen TV and a cozy bathrobe for a comfortable stay.
Relaxing Spa Experience
Guests can enjoy free access to the Bodyna Spa, featuring 4 treatment rooms, a hammam, gym, and a relaxation pool. The soundproofed relaxation room ensures a peaceful experience, while the spa offers a perfect retreat for ultimate relaxation.
Gourmet Dining and Scenic Views
The Malvar Restaurant serves delicious meals and tapas with a large terrace overlooking Puerta de Alcalá. After a day of sightseeing, unwind at the Patio Chill Out with a refreshing drink. Don't miss the chance to explore the nearby attractions such as the Prado Museum and Cibeles Fountain.
Experience luxury and relaxation at Hospes Puerta de Alcalá - Book your stay now!
Rooms & rates
Deluxe Alcala
Sleeps 2 · 36 m² · King bed
- Desk
- Laptop-friendly workspace
- Bathrobe
- Private bathroom
- Coffee/tea maker
Suite Grand
Sleeps 4 · 52 m² · 2× King bed
- Desk
- Laptop-friendly workspace
- Bathrobe
- Private bathroom
- Coffee/tea maker
Deluxe
Sleeps 2 · 36 m² · King bed
- Desk
- Laptop-friendly workspace
- Bathrobe
- Private bathroom
- Coffee/tea maker
Double or Twin Room with Extra Bed
Sleeps 3 · 33 m² · 2× Twin bed, Extra-large double bed (Super-king size)
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
- Coffee machine
Suite
Sleeps 4 · 50 m² · Extra-large double bed (Super-king size)
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
- Coffee machine
Dreamer Double or Twin Room
Sleeps 2 · 29 m² · Extra-large double bed (Super-king size)
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
- Coffee machine
Deluxe Double or Twin Room
Sleeps 2 · 36 m² · Extra-large double bed (Super-king size)
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
- Coffee machine
Deluxe Double or Twin Room with View
Sleeps 2 · 36 m² · Extra-large double bed (Super-king size)
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
- Coffee machine
Junior Suite
Sleeps 2 · 50 m² · Extra-large double bed (Super-king size)
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
- Coffee machine
Amenities
- WiFi available
- Fitness/spa locker rooms
- Spa/wellness center
- Spa/wellness center services
- Fitness center
- Fitness facilities
- Parking
- Private parking
- Valet parking
- Breakfast in the room
- Restaurant
- Bar
- Screens / Barriers between staff and guests for safety
- Snack bar
Show all 96 amenities
- Air conditioning
- Pets allowed
- Pet basket
- Pet bowls
- Golf course
- 24-hour front desk
- Tour desk
- Business center
- Room service
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Airport shuttle
- Airport shuttle (additional charge)
- Access to health care professionals
- Airport drop off
- Airport pick up
- Allergy-free room
- Babysitting/child services
- Beauty Services
- Bike tours
- Broadcast Live sport events
- Car hire
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Concierge service
- Currency exchange
- Cycling
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Dry cleaning
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Fruits
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hammam
- Hand sanitizer in guest room and key areas
- Heating
- Hot tub/Jacuzzi
- Ironing service
- Key card access
- Kid meals
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Lockers
- Luggage storage
- Manicure
- Massage services
- Meeting/banquet facilities
- Outdoor furniture
- Pedicure
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared stationery like menus, pens are removed
- Shuttle service
- Shuttle service (additional charge)
- Smoke alarms
- Soundproof rooms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Steam room
- Terrace
- Themed dinner nights
- Thermometers for guests provided by property
- Tour/class on local culture
- Walking tours
- Wine/champagne
Location
Plaza de la Independencia, 3, Madrid, ES
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say8.9495 reviews
+ Excellent location+ Helpful staff− Loud renovations− High prices for some amenities
Cleanliness8.4
Service9.2
Location9.8
Room Quality8.9
Amenities8.4
Value for Money8.7
Lovely stay
10.0Beautiful breakfast, very comfortable beds, superb location and a lovely terrace. The staff went above and beyond and we had a bottle of cava as a welcome with their compliments
− Slight problem with the air conditioning unit but it was corrected immediately, everything else was superb
Guest review
10.0Todo
Beautiful hotel with bad service
3.0Room was spacious
− The message from the hotel saying my booking would be canceled if I didn’t call then before 18h, I’ve called them informing that our flight was cancelled but they still threatened us with canceling after charging the room. Very noisy, late music until 2oclock. Asked for water in the room before dinner, came back and had to ask again. The worst breakfast we’ve ever had in a hotel.
Lack of communication
4.0Good location
− We were not informed that building work was taking place while we were there
Excelente hotel
10.0Ubicacion y amabilidad
− El sistema de agua fria-caliente de la ducha estaba averiado y nos olvidanos de reportarlo
Good to know
When booking 5 rooms or more, different policies and additional supplements may apply.
The property reserves the right to preauthorize your credit card to check its validity.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
›Pets
Pets are allowed on request. Charges may be applicable.
›Internet
WiFi is available in all areas and is free of charge.
›Parking
Private parking is possible on site (reservation is needed) and costs EUR 39 per day.
›Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 0 years old stay for free when using an available cot.
Children up to and including 6 years old stay for free when using an existing bed.
Children from 1 year old to 6 years old stay for free when using an available extra bed.
Adults stay for € 60 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.