Where We Sleep

NH Collection Madrid Palacio de Tepa

★★★★★ San Sebastián, 2, Madrid, ES

9 guest rating· 1638 reviews

About this hotel

Luxurious 19th-century Palace Setting

Elegant Rooms and Modern Amenities

Indulge in the charm of the past while enjoying modern comforts in the spacious rooms of NH Collection Madrid Palacio de Tepa. Each room offers a flat-screen TV, air conditioning, and a minibar for your convenience. The modern bathrooms are stocked with complimentary toiletries, ensuring a comfortable stay.

Culinary Delights and Cultural Proximity

Savor delectable meals at the elegant on-site restaurant, where breakfast boasts a wide selection of quality products. Located in Madrid’s vibrant Las Letras District, the hotel is a stone's throw away from iconic landmarks such as Plaza Mayor Square and the Royal Palace. Immerse yourself in culture with the Prado Museum, Reina Sofia Art Centre, and Thyssen-Bornemisza Museum all within a kilometer's reach.

Book Your Stay Now

Experience luxury and convenience at NH Collection Madrid Palacio de Tepa. Book now to revel in the fusion of history and modernity during your Madrid getaway.

Rooms & rates

Suite with Extra bed (2 Adults + 2 Children)

Sleeps 4 · 78 m² · Extra-large double bed (Super-king size), 2× Sofa bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Deluxe Room with Balcony

Sleeps 2 · 25 m² · Extra-large double bed (Super-king size), 2× Twin bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Junior Suite Duplex with Balcony with Extra bed

Sleeps 3 · 45 m² · Sofa bed, Queen bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Junior Suite Duplex with Balcony with Extra bed (2 Adults + 1 Child)

Sleeps 3 · 45 m² · Extra-large double bed (Super-king size), Sofa bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Junior Suite Duplex with Balcony

Sleeps 2 · 45 m² · Extra-large double bed (Super-king size), Queen bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Suite with Extra bed

Sleeps 3 · 78 m² · Extra-large double bed (Super-king size), Sofa bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Suite

Sleeps 2 · 78 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Deluxe Room

Sleeps 2 · 25 m² · Queen Bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker
  • Minibar

Junior Suite with View with Extra Bed

Sleeps 3 · 45 m² · Extra-large double bed (Super-king size), Sofa bed, Double bed, Sofa bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Family Room

Sleeps 2 · 45 m² · Extra-large double bed (Super-king size), 2× Twin bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Amenities

  • WiFi available
  • Fitness center
  • Accessible parking
  • Parking
  • Parking garage
  • Private parking
  • Valet parking
  • Breakfast in the room
  • Breakfast takeaway containers
  • Restaurant
  • Bar
  • Air conditioning
  • Pets allowed
  • Pet basket
Show all 62 amenities
  • Pet bowls
  • 24-hour front desk
  • Tour desk
  • Business center
  • Mobile app for room service
  • Room service
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Access to health care professionals
  • Beauty Services
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Delivered food - securely covered
  • Dry cleaning
  • Express check-in/check-out
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • First aid kit available
  • Food delivered to guest room
  • Fruits
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Ironing service
  • Key card access
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Massage services
  • Meeting/banquet facilities
  • Packed lunches
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Smoke alarms
  • Soundproof rooms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Thermometers for guests provided by property
  • Wine/champagne

Location

© OpenStreetMap contributors

San Sebastián, 2, Madrid, ES

Check-in
from 03:00 PM to 12:00 AM
Check-out
until 12:00 PM

What guests say91638 reviews

+ Great location+ Excellent service+ Comfortable rooms+ Wonderful breakfastCleanliness concernsValue perception as not fully 5-starSmall bathroom in some rooms
Cleanliness8.4
Service9.4
Location9.4
Room Quality8.8
Amenities8.9
Value for Money8.3

Siamo stati benissimo. La colazione di qualità e le camere splendide.

10.0

Le camere sono spettacolari. Grandissimi e piene di comfort. Colazione fantastica.

L’acqua dalla doccia usciva leggermente.

Nicole · IT · 2026-07-22

Excelente ubicación y gran servicio

10.0

La ubicación es excepcional, el servicio y la atención de su personal son maravillosas: detallistas, muy amables y se preocupan por resolver cualquier inconveniente.

Alejandra · MX · 2026-07-20

Hotel maravilloso en el Barrio de Las Leyra de Madrid

10.0

Insuperable la ubicación en el hermoso Barrio de las letras Las instalaciones son maravillosas , con sus ruinas históricas Y para el personal un diez , están pendiente de satisfacer al huésped Informar sobre restaurantes del barrio y todas las atracciones de Madrid El detalle de los chocolates , el agua de cortesía El desayuno excelente Volveremos siempre que podamos

Como ya lo dije en otra oportunidad que estuve alojada ahí Que no haya bidet Y que los amenites no sean de calidad para ser un hotel 5 estrellas Y tal vez en la habitación falta algún mueble de apoyo debajo del televisor Y correr la mesa y sillones para otro lugar ya que la habitación es de buen tamaño

Silvia · AR · 2026-07-20

Guest review

9.0

Posizione e camera

Il comportamento della responsabile colazioni

Daniele · IT · 2026-07-20

Una agradable estancia

10.0

Muy bien ubicado. Las facilidades limpias y las habitaciones perfectas. Pero lo mejor fue su personal, todos muy atentos y amables.

Yesenia · PR · 2026-07-18

Good to know

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that pets are allowed upon request and subject to approval.

Dogs and cats are allowed, the maximum weight is 25 kg. A charge of €35 per pet, per night will be applied (maximum of 2 pets per room). Guide dogs free of charge.

We do not have a spa within the hotel facilities; however, a fee of €15 is charged to access the Spa at We/On Palacio Santa Ana. Additionally, the hotel offers massages and beauty treatments on request within its facilities.

Minors are not admitted to access to the spaGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Internet

WiFi is available in all areas and is free of charge.

Children and extra bed policy

Children of any age are allowed.

Children up to and including 2 years old stay for free when using an available cot.

Children up to and including 11 years old stay for free when using an existing bed.

You haven't added any extra beds.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Pets

Pets are allowed. Charges may be applicable.

Parking

Private parking is possible at a location nearby (reservation is not possible) and costs EUR 40 per day.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.