48 Bishopsgate by City Living London♡

Guest review

4.0

We booked a room on the 5th floor -- but the elevator was broken and we had NOT been informed. Plus London was experiencing a tube strike so another option was difficult. We were told we would receive a 50% refund on our stay, and the hotel had put in for the refund, but after 12 days, I had to contact Expedia myself for the refund.

Guest review

6.0

Elevator not operating was an inconvenience. However, they fairly refunded our account for said inconvenience. Otherwise comfortable and well located.

Guest review

6.0

dirty carpet and only one small bottle of shampoo, soap and conditioner were provided for a 5-days stay.

Guest review

6.0

Excellent location for those coming in from Stansted as is only a 5min walk from Liverpool Street Station and therefore also easy access to the rest of London. Pre-check in required and all straightforward and easy. Cleanliness of apartment was very average and furnishings dated. General scuffs on walls, water marks on ceilings and some sort of greasy rust colour in kitchen. Sofa bed wasn't clean. Double bed in bedroom was wooden and squeaked and creaked at the slightest movement, I ended up tightening all screws on the bed with a kitchen knife. Main issue was blinds in the bedroom: flimsy, light and poorly hung which allowed early morning sunlight to stream in the windows making it impossible to sleep. We bought eye masks the second day. Description says "blackout curtains" but certainly not the case (and there is space to hang them). Due to privacy from surrounding office buildings, blinds had to be kept down but kept actually falling down completely. No windows could be opened to allow some fresh air in and the only balcony door that could be opened had a sign saying "only open in emergencies". Even if access to the balcony is not allowed, it does need cleaning. Shame, just a bit more attention to detail and cleanliness and it would have been ideal.

Nice apartment- poor cleaning and cold bathroom

8.0

The location is very nice. Grocery shopping and traveling/walking around the city has been very easy. Kitchen is very functional and neat. The bedroom was not properly vacuumed before our arrival: a lot of hair on the floor and in the bed. The bathroom didn’t have proper heating and was cold. We contacted the management twice: not heard anything for the first attempt. The second email was related to cold bathroom and dirty floor. We got a response one day later (we stayed for three days)- only the floor was vacuumed but the bathroom stayed cold throughout our stay.

Guest review

4.0

Pros: Great London location with a functional kitchen and washer/dryer Cons: No real time help with any immediate and urgent issues. While Simona was available over emails, there is no help for any time sensitive issues - of which we had at least 2. Maybe not the best property to book during the holidays,as they have no one to help with urgent issues. Bathroom for Apartment 4 needs a mold and mildew repair with caulking and cleaning.