HAPPY SEASON | Apartment on JBR♡

Guest review

2.0

apartment was extremely old, with visible insects, very poor hygiene, and a strong unpleasant smell coming from the bathroom.

Guest review

6.0

I have stayed at better properties where you feel as if you are staying at a hotel in provision of soap, better towels, slippers, coffee capsules.

Excellent perfect location

10.0

Absolutely amazing property , perfect location and the communication was excellent. Even got us an early check in, I would Definantly stay again had everything we needed and more only thing that let it down was the pool in our tower was getting work done so was told we could use another towers pool next door literally 1 min walk but we was out everyday so wasn’t needed

Terrible experience - to avoid

2.0

Our stay at this apartment was an absolute nightmare from beginning to end. Communication leading up to check-in was non-existent. We sent numerous inquiries without response. Finally, check-in instructions were sent via WhatsApp, only to be contradicted by different instructions sent via email. After getting into our apartment, other guests showed up, claiming it was their apartment. The organization then had the audacity to ask us to move! We, of course, refused. The situation deteriorated further the following day when we discovered cockroaches in the room. I moved the bed to follow and deal with the cockroaches, and was horrified to find a huge amount of filth underneath: hair, dust, paper, used tissues, condom packs. The level of uncleanliness was simply unacceptable. As if all this wasn't enough, they then sent an email (by mistake) requesting us to check out a day early, a full day before our actual booked departure date. We, naturally, refused. Despite this, staff still came to our room the following morning, waking us up and causing further disturbance. The combination of poor communication, organizational chaos, unsanitary conditions, and disrespectful behavior from the staff made this stay a bad experience.

Guest review

2.0

Unfortunately there were bed bugs as I woke up with insect bites on my feet. There was also small bugs in the toilet on the tissue paper.

Bad experience with parking

6.0

During The 9 day stay the parking spot assigned to the property was occupied illegally by another car as shown in the two pictures attached This made our stay really uncomfortable because we have to park elsewhere and paying fees outside the property We call several times to the manager, they said that they where going to call the police to impound the car, but the police never showed up