Amazing Condo with FREE PARKING in Brickell Miami♡

Cucarachas, condiciones insalubres y un anfitrión que nunca respondió

1.0

NADA.

− Desde el primer día encontramos cucarachas dentro del apartamento y tuvimos que comprar insecticida. Además, tuvimos que comprar cinta adhesiva para tapar un hueco en la pared por donde salían las cucarachas. La ducha no tenía agua caliente y la limpieza del apartamento era muy deficiente. Lo peor fue que reportamos todos estos problemas al anfitrión durante nuestra estancia y nunca tuvo la decencia de responder nuestros mensajes, ofrecer una solución o siquiera disculparse. Pagamos un precio muy alto por un apartamento en tan malas condiciones. Definitivamente no lo recomendaría.

Muy recomendable

10.0

Todo estaba excelente.

− Debe mejorar urgente que en el momento que como cliente te pones en contacto con el propietario por WhatsApp , este nunca contesta por esa vía, solo contenta mediante Booking y un poco lentas las respuestas.

Guest review

10.0

Great apartment, well located, fantastic aircon

Don‘t book this Place! You can find better for this Money!

1.0

− Never again – I would not book this accommodation again. After we had booked the apartment and could no longer cancel free of charge, we received a message asking us to provide identification documents via an email address that appeared random and unfamiliar. We were also informed that we had to pay an additional building fee of $52. According to Booking.com, the reservation had already been fully paid, and it is clearly stated that guests should not make additional payments outside the platform or share sensitive personal information via email with private individuals. However, we were effectively forced to do so because otherwise we would not receive the check-in information. What concerns me most is the handling of sensitive personal information. One of the reasons I chose to book through Booking.com was the expectation that payments, identity verification, and personal data would be handled through established and trusted processes rather than through direct communication with unknown third parties. Because copies of my identification documents were requested and transmitted electronically, I now feel compelled to have my ID replaced at my own expense, as I have no way of knowing who may have accessed, copied, forwarded, stored, or potentially misused this information. This is fundamentally different from a standard identity check conducted in person or from providing a paper copy directly to accommodation staff during check-in. I understand that accommodations may choose to charge additional fees and may also use remote check-in procedures. However, such requirements should be disclosed clearly before a guest commits to a non-refundable reservation. In this case, the information was only provided after free cancellation was no longer possible, preventing guests from making a fully informed booking decision. What made the situation even more frustrating was that when I contacted Booking.

The hosts communicated with me during my stay to make sure I was ok throughout my whole stay.

10.0

It was very clean

Guest review

8.0

La ubicación y la plaza de parking

− La recepción y momentos previos al check in