Istanberry - Luna Apartments♡

The property was ok , but horrible management specially the night one . Most horrible night staff . I got contact with

1.0

The property was ok , but horrible management specially the night one . Most horrible night staff . I got contact with the owner he was calm and relaxed but the staff was so rude , appartment things were not working i complained asked to just give key back and said im lying. The heating was actually not working . As the owner messaged problem was solved but over all the most horrible experience i have had ever.

− No heating or water taps and shower was not working. Horrible management and cleaning

Disappointing

4.0

Very hospital staff with good English speaking

− It didn't have an elevator. The floorin parket was noisy. They fill the fridge once instead of every day. The entrance door frame was broken, which made us pull the door very hard. The stairway lamps were not detecting humans to be illuminated .

Budget apartments that exceeded our expectations.

7.0

We have been living in Turkey for about seven months and have managed to live in different cities. The first positive point is the proactivity and friendliness of the staff. When our prepayment on the card did not go through, they immediately got in touch and helped solve the problem. We arrived late and were met by the receptionist at the office, which is located just down the street from the apartment. He spoke English well, which is not often found here. As far as I understand, the staff works around the clock and is always available for communication. The apartment was very clean, the walls were obviously newly painted. The bed linen was absolutely clean and spotless, although not new. We were especially pleased with the absence of the smell of cigarettes in the room (which is very rare in Turkey). It was nice to find a lot of towels, like in a nice hotel. Welcome bottles of water, cupcakes and coffee were waiting for us in the refrigerator — such care for the guests was very pleasant. The apartment is conveniently located a 15-minute walk from Taksim metro station. We had a great time in Istanbul. Thank you!

− The only negative for me is the noise on the street at night on weekends. Good sound insulation is rare in Turkey, and it made it a little difficult to sleep. Therefore, I recommend people with light sleep to take earplugs if you are planning a trip to Turkey. We arrived in Istanbul at night, and the street where the apartment is located at first seemed a little creepy to me. But the receptionist reassured us, explaining that there is a police station nearby and the area is safe. We lived on the third floor, and I liked the view from the window of the authentic streets with hanging linen and balconies. However, if you look down at the sidewalk, there is quite a lot of garbage. The stove in the kitchen turned out to be low—powered - we never waited for it to heat up. But it didn't matter to us.

Good

7.0

Superb

9.0

Very nice and friendly staff

− there is no soundproofing

Good

7.0

Very good cleaning in the room and very cool and polite staff. I have spilled the reservation twice. The first time was in the same apartments. But the second time was much better the price is almost twice cheaper but the same convenience plus breakfast.

− Very poor sound insulation and weak internet.