The Marloes♡

Für Familien die einen etwas längeren London-Trip machen wollen, ist das Hotel ideal.

8.0

Das Hotel ist sauber, es gab für uns als Familie genügend Platz und besonders die Küche ist sehr gut ausgestattet (Spülmaschine, Ofen, Kühlschrank, Mikrowelle, Toaster etc.). Die Lage naher der Station Earls Court ist ebenfalls ausgezeichnet. Zum Naturkundemuseum oder in den Holland Park kann man sogar laufen.

− Das Personal war je nach Besetzung sehr unterschiedlich - mal super freundlich, mal eher genervt. Außerdem es gab sehr wenig Ablageflächen für Kleidung, Handtücher und Bad-Sachen.

Would definitely stay here again

9.0

Great location close to supermarket and tube station. Apartment was very clean and has everything needed for our stay. Staff very friendly and helpful.

− AC didn’t work most of the time we were there. Fortunately wasn’t too hot during the day so it didn’t get too hot inside and we were able to open the windows at night to cool it off

Guest review

9.0

Amazin and safe place, great for kids, close to Centrakl London

− Windows cannot be opened fully, for security reasons, but when Air con failed (last night in the hotel) was quite hot and uncomfy

Eu amei o Marloes. Realmente ultrapassou minha expectativa. Para quem viaja com crianças pequenas, como eu, é muito vant

10.0

Confortavel, bem equipada, ótima localização e limpa

− O custo da contração de uma limpeza é proibitivo.

WARNING: Predatory Tactics, Misrepresented Rooms, and £310 Hidden Charges. AVOID!

1.0

Absolutely nothing. The deceptive post-stay treatment completely ruined the experience.

− If you are an international traveler, especially from Asia, read this carefully. We strongly feel we were deliberately targeted by a calculated scheme designed to extort tourists who they assume won't fight back once overseas. 1. MISREPRESENTED ROOM SIZE: Let's start with the room itself. It was significantly smaller than advertised on the platform. The photos and square footage provided online are highly exaggerated and misleading. 2. DENIED INSPECTION & FABRICATED LIES: Because we were rushing to catch a train, we explicitly asked the MALE receptionist at the desk to conduct a joint check-out inspection. He flatly refused, stating "the manager will check it later." When we disputed their subsequent charges, the General Manager (Angelo) actually fabricated a written "witness statement," falsely claiming a female manager (Guendalina) was present and available to inspect. This is a blatant lie—she was never there, and we challenge them to release the front desk CCTV to prove otherwise. 3. OBSCURED EVIDENCE & UNACCOUNTED GAP: Days after we left, they sent us a £310 deduction for a single allegedly unrepairable radio antenna (we didn't even TOUCHED the radio throughout our whole stay). There was a massive 48-hour gap before we were notified, meaning anyone (cleaners, staff) could have caused it. Worse, their "before" photographic evidence (they even forged the time) was deliberately taken from a top-front angle that conveniently hides the back of the antenna, making it impossible to prove it wasn't already broken or temporarily taped up before we arrived. 4. PREDATORY TARGETING: They knew our travel schedule and used it to bypass proper procedures, slapping us with extortionate fees for a "brand new" item once we left the country. We have escalated this unauthorized transaction to Mastercard’s chargeback dispute department.

Guest review

10.0

床很好睡 很安靜