No25 Suites Nisantasi♡

Disappointing

4.0

Passable

5.0

Only the staff and the location

− The price and the visitors restrictions

Very good

8.0

Good

7.0

Location is excellent

− Property details are not clear , like only one bedroom had Air Conditioning, 2nd Bedroom doesn’t have any Air Conditioning rather no fan, apartment doesn’t have any service like cleaning etc.

Pleasant

6.0

The hotel is nice and clean, but there is a bedroom without air conditioning. As soon as we went, I discovered that there is no reception. I have to go to another hotel to book and pay, and by car I go to the same hotel. It turned out that the entrance is scary, as if it is not a hotel. There is no sign on the door.

Not a place worth staying at. It will put a damper on your visit to Istanbul.

3.0

Proximity to the Metro system and the apartment is clean.

− When you send your arrival time through Booking com, you're redirected to another location, rather than the one listed on Booking, to "check in" and then they have an elderly man drag all of your luggage about 3 blocks away, half of it up a steep hill. This man speaks no English & talks at a mile a minute in Turkish about things in the apartment. After a tiring journey to arrive here, there is no way that know what he's on about, even if you do remember to use a translating app. The refrigerator didn't work, even though quite new. When we contacted the receptionist at the "check in" location, we were told that someone would come in 1 hr to fix it; 2 hrs later, no one arrived. We were robbed of our sightseeing time. When confronted, the receptionist mostly smiled, but mostly smiled & showed indifference. They did offer us a 1 bedroom apartment as a replacement, but that's not what we paid for, because we had need of 2 bedrooms. Sending information to Booking com customer service about some this results in no response from Booking. Why do they have a "customer service"? And Booking com places it's mark on the "map" for this place in the wrong location, about 2 blocks south of the real location. If you are driving & follow "directions" on how to get there from Booking, you'll end up in the wrong location in an area that is a complex of "one way" streets 2 bedrooms = 1 bedroom WITHOUT windows or Air Conditioning = no fresh air or circulation; even most prison cells have some sort of ventilation. Kitchen is very poorly stocked. Bathroom/shower room has no pegs to hang towels on. On a paper you are asked to sign in during the check in process, site unseen, is a list of itmes in the apartment. When you arrive you find that some of what you agreed to existing does in fact not exist.