The balo pera hotel♡

Guest review

1.0

Nothing

− I booked this hotel one month before my arrival. Before making the reservation, I read many Google reviews, and based on them, I expected a decent place to stay. However, about three weeks before my trip, I noticed several recent reviews mentioning dirty rooms, outdated facilities, broken bathrooms, and excessive noise. This concerned me, so I contacted the hotel and asked if I could cancel my reservation. Unfortunately, I never received any reply. This gave me the impression that they were simply ignoring my request rather than trying to help. When I arrived, I was given Room 402, and it was even worse than I expected. The room was in very poor condition. The bed sheets had holes, the bathroom was damaged, and there was constantly water on the floor near the toilet. Everything looked old, neglected, and poorly maintained. The worst part was the noise. It was almost impossible to sleep before 4:30 a.m. Every night was a struggle, and I could not sleep at all. A hotel should provide a comfortable place to sleep, but this place completely failed at that basic requirement. The overall experience was so bad that I decided to leave two days earlier than planned. When I asked for my invoice during check-out, I had to wait for more than an hour. The staff initially refused to provide. It felt as if they did not want to give me any written proof of my stay. Eventually, I received the invoice, but the entire process was frustrating, stressful, and a complete waste of time. I also asked to speak with the manager or the person responsible, but I was told that he was sleeping. After everything that had happened, this response was unbelievable. To make a long story short, this was by far the worst hotel experience I have ever had. The poor condition of the room, the lack of cleanliness, the constant noise, the unhelpful staff, and the way my concerns were handled made this stay a complete disaster.

Guest review

5.0

Lo staff molto gentile

− Purtroppo l'hotel è stata una grande delusione.. A parte il fatto che si trova Praticamente sopra tutti i locali quindi la notte è impossibile dormire perché non c'è una buona insonorizzazione delle stanze e le finestre sono vecchie di legno e passa ogni tipo di rumore.. e vi giuro che lì c'è casino fino alle 4:00 di mattina.. le stanze sono molto datate il bagno addirittura aveva la tavoletta rotta abbiamo trovato un asciugamano con un buco enorme L'ascensore non ha la porta scorrevole che si chiude e a livello di sicurezza non penso proprio sia una cosa che si possa fare la colazione molto misera e in un ambiente non del tutto pulito la stessa ragazza che prepara la colazione poi fa anche la pulizia delle stanze onestamente per il prezzo che ho pagato io non lo consiglierei

Guest review

10.0

مكان الفندق كويس و قريب من الميدان و كل الي شغالين ف الفندق كويسين

Guest review

7.0

Curatenie, camera mare, personalul amabil.

− Baterie baie stricata, presiune mica la apa, la bucatarie robinetul era stricat, nu am putut sa-l folosim. Aerul conditionat nu avea telecomanda. Intr-una din camere nu am avut furtun la dus. Micul dejun este sarac in alimente, fara legume. Muzica se aude de la terasele din jur foarte tare, pana la 4-5 dimineata.

Guest review

1.0

− Это самое худшее, что я видел. Абсолютно жуткий отель. В этом же здании расположен ночной клуб. Всю ночь музыка долбила так, что было похоже на пытки.

Good location but needs basic maintainence.

4.0

The room was reasonably clean. Bed was comfortable. Location was good. The staff tried to be helpful but limited by the management. Staff were accommodating to change our breakfast time.

− Toilet seat was not attached. Asked to be fixed but took 2 days. Pictures on the website did not match the room or expected breakfast. Noise from the local bars went almost all night.