The Maida Vale♡

Staff very responsive to our requests

9.0

It is spacious, well located and independent. Comfortable for four.

− Previously we stayed in an adjacent unit which was bigger with separate bathrooms on the Ground Floor and basement. This unit has toilets on’y in the basement. Definitely unsuitable for the disabled.

Guest review

7.0

Indeling appartement

− Het te laat doorgeven van het specifieke huisnummer van de desbetreffende straat, waar we konden inchecken. De code om het appartement binnen te komen kregen we laat, waardoor we een half uur op straat stonden, niet wetende waar we moesten zijn.

Excellent stay - modern conveniences with air conditioning- perfect for the summer heat, good location

10.0

Modern flat

− We couldn’t get the dishwasher to work.

Tutto ok!

8.0

Appartamento grande, pulito, munito di tutto.

− Un po' scomodo per raggiungere il centro, 10 minuti a piedi per la metro

Could be a great place with some minimal effort by company managing the property- making it much better.

6.0

The location was ok in terms of the outskirts of London. The apartment is on the main road so you can hear the sirens and a bus stop is right in front. It’s a 10 min walk to Westbourne park which was the station we used the most to get into London. The apt as intended is nicely done with 2 rooms when you walk in with kitchen and dining table and one full bathroom. You go downstairs for the master bedroom which has full bathroom and half bath and sofa with TV. The apt is spacious. The staff running it are from a company and responsive to the issues outlined below. It worked for our group but could be easily improved with very little effort.

− There is a hidden cleaning fee. It’s not on the main booking page or in the documentation from booking,.com. It is found when you go deeper into the property and see it’s handled by RoomPilot and they collect the fee. Even Booking.Com didn’t tell us about it when we escalated. We received multiple WhatsApp from the company prior to check-in instead of using the chat in the booking.com app which is very important to do so they can track it. The company said if we didn’t pay we couldn’t check in. It was an unfortunate stress created. Upon arrival, the downstairs AC was broken and looking liked it had been dripping water for a long time as the entire wall was brown. The company arranged for it to be fixed and set a time for 11 am and the workers came in at 10:20, going in and out which required our attention. The two upstairs bedrooms were small and the downstairs sofa bed had dirty sheets which required the company to send over new bed sheets, towels and comfortable. There were no water glasses and no mugs for tea/coffee except for one . The company responded and sent over new cups and so forth but this was just all a hassle for us when you pay so much for the flat. Finally, the picture are AI generated. There is some semblance but it’s not all accurate.

Consigliato per una sola famiglia

8.0

Appartamento arredato nuovo con ogni comfort e aria condizionata.

− Il secondo bagno non aveva la doccia perciò tutti abbiamo dovuto condividere un solo bagno