Where We Sleep

CH Chelo

Hortaleza, 17 3º Izquierda, Madrid, ES

7.9 guest rating· 1241 reviews

About this hotel

Centrally Located Boutique Hotel in Madrid

Convenient Location : Situated next to the vibrant Chueca district and steps away from Gran Vía Avenue.

Helpful Staff : The front desk team provides local insights and can assist with tour bookings and event tickets.

Local Attractions : Surrounding area boasts tapas bars, restaurants, and trendy shopping options like Fuencarral Market.

Experience the best of Madrid at CH Chelo.

Rooms & rates

Single Room

Sleeps 1 · 7 m² · Twin bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Shower

Twin Room

Sleeps 2 · 12 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Shower

Quadruple Room

Sleeps 4 · 20 m² · 2× Twin bed, Double bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Minibar

Double or Twin Room with Balcony

Sleeps 2 · 13 m² · 2× Twin bed, Double bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Minibar

Basic Triple Room

Sleeps 3 · 15 m² · 3× Twin bed, Twin bed, Double bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Minibar

Amenities

  • Free WiFi
  • Parking
  • Screens / Barriers between staff and guests for safety
  • Air conditioning
  • Tour desk
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Cashless payment available
  • CCTV in common areas
  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Daily housekeeping
Show all 31 amenities
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Invoice provided
  • Key access
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Staff adhere to local safety protocols

Location

© OpenStreetMap contributors

Hortaleza, 17 3º Izquierda, Madrid, ES

Check-in
from 02:00 PM to 12:00 AM
Check-out
until 12:00 PM

What guests say7.91241 reviews

+ Friendly staff+ Great locationNoise issuesRoom size limitations
Cleanliness8.0
Service8.4
Location9.0
Room Quality6.9
Amenities7.5
Value for Money7.9

Excellent

10.0

Propre et très bien placée

eljihani · FR · 2026-07-22

Guest review

8.0

Posizione centrale, praticamente quasi all'angolo con la GranVia. Molto semplice, ma pulito ed ordinato.

Bagno piccolo per 4 persone

Giusy · IT · 2026-07-20

Good location, confort room, more privacy in bathroom.

9.0

The location and the confort in room.

The bathroom, the door was transparent and the sink was too small.

Yearley · CR · 2026-07-15

Svært at finde noget til samme værdi

6.0

Beliggenheden og hvor rent der var

Mangler stole til bord og tynde vægge, så man kan høre andre gå, lukke døre osv også midt om natten når folk kommer hjem fra nattelivet.

Pedersen · DK · 2026-07-13

Good to know

American Express is not accepted as a method of payment.

Guests are kindly requested to inform the hotel in advance of their estimated time of arrival. This can be noted in the Comments Box during booking or by contacting the hotel using the contact details found in the booking confirmation.This property does not accommodate bachelor(ette) or similar parties.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A deposit may be required at the property.

Internet

WiFi is available in all areas and is free of charge.

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed.

Children up to and including 2 years old stay for free when using an existing bed.

You haven't added any cots.

You haven't added any extra beds.

Parking

Public parking is possible at a location nearby (reservation is not possible) and costs EUR 19 per day.