Kentish Town Road♡

It worked for this trip, but id recommend somewhere else

5.0

Being located directly next to the Camden Town train station made it extremely easy to get onto the tube and around town. It's also really close to Camden Market so there was always plenty of places to enjoy some food nearby.

− The owner never communicated with me, I'm convinced it was just an automated system. I messaged him a month before the trip with no response and during the trip, I continued to ask more questions and he never got back to me. The flat also was up a very steep flight of stairs that was not disclosed beforehand. The area was quite loud with drunken pub people singing at all times of the night. On the weekend, the area was covered in litter. Overall, for the price. I wouldn't recommend this place.

Modern, clean and comfortable stay to enjoy London.

9.0

Excellent location, across the road from the tube. Lovely living space, washing machine in the kitchenette, nice spacious bathroom and comfy bed. The apartment owner, Nick, was quick to reply to texts. A perfect apartment for an extended stay in London!

− The stairs are quite steep and there was no lift (understandable in central London), we were on the second floor so there was only one flight of stairs.

Avoid at All Costs! Unprofessional Management and Broken Promises

1.0

− We had the worst rental experiences with this property secured via Booking.com. On one night of our stay, another unit renter in the building manually locked the deadbolt from the inside, leaving us completely stranded outside the flat at midnight without access to our room, our belongings, or even a bed to sleep in. Our key fob no longer worked. Booking.com instructed us to find an alternate place to stay safe, which we did. Despite our immediate calls, voicemails, and texts to the property manager, Nick, he did not respond until the next morning. Nick finally acknowledged and admitted the mistake of the unit renter, stating that he (Nick) would charge the other unit’s guest to cover this incident. We did meet Nick in person and he assured us to our faces that he would refund 1) our overnight stay at the hotel (we paid £260 = $349) which we were forced to book and for 2) the night we missed at the flat (prorated one day less). Nick asked us to send in the hotel bill, which we did. Since then, despite multiple attempts to follow up on the refund, Nick has completely ignored us. We have received no refund, no response, and no accountability from him. We contacted Booking.com and they have issued us a credit instead of a refund. It’s disappointing that both Nick the property manager and booking.com failed to take full responsibility for the mistake that took place. This experience was unacceptable, stressful, and handled with a complete lack of professionalism (especially by Nick). We recommend looking elsewhere, since the property manager Nick refused to reply and has reneged on his statement that he would refund us. Camden has plenty of great rental options. This is not one of them.

Once is enough.

7.0

Good location

− Property owner didn’t help in any issue asked. No reply, no answer to the questions. Let’s say cannot communicate at all. Cannot connect to Wifi. Heater not working.

Fine, but … really dirty :/

7.0

The apartment was spacious and very well located. It is clear that it was recently renovated. The property is situated directly across from a tube station, which makes it very easy to reach any part of the city. There are many shops, pubs, and bars in the surrounding area.

− I’ll start by saying that communication with the owner was really difficult. He didn’t respond to my messages, or his replies were very brief, and I wasn’t able to get all the information I was asking for. I was also not informed that the owner had changed since the time of my reservation, which meant that the conditions of the stay changed as well – including the fact that I would no longer be able to leave my luggage after check-out while waiting for my departure. However, the biggest issue was that the apartment was dirty. I’m not sure if our sheets had been changed, because I found a lot of hair from previous guests under the sheet. The worst thing, though, was the clogged drain in the bathroom. The water wouldn’t go down at all, so we decided to open the drain – and it was absolutely disgusting. It was full of hair and other dirt left by previous guests, which had blocked it completely. I’m sure the shower hadn’t been cleaned at all. The floors and other surfaces were dusty. It all felt like it had just been quickly tidied up, but not properly cleaned. Cleaning up after others just to be able to take a shower or go to sleep is really the last thing I want to be doing on holiday :(

Guest review

9.0

Muy buena ubicación justo enfrente del metro. Apartamento muy bien equipado, moderno y cómodo.

− Lo único malo fue que no estaba pasado el polvo cuando llegamos.