Sweet Home♡

I wouldn’t recommend this to anyone thinking of staying in Istanbul.

1.0

Absolutely nothing

− We thought we were staying in a hotel not a horrible apartment in a back street. There was wallpaper hanging off the walls. The toilet seat was held on with one bolt. The back door wouldn’t close or lock and it wasn’t clean. We ended up paying for another hotel further up the road which was clean and tidy. Expecting a refund.

Guest review

6.0

Месторасположение отличное, чистое постельное белье, горячая вода и отопление работают от котла. За такие деньги хороший вариант проживания возле площади Таксим.

− Квартира устала, нужен ремонт. Ободок на унитазе треснутый - необходим новый.

Scam . Don't book it.

1.0

It's a scam , agressive staff Very helpful Booking.com assistance that helped me book another accommodation.

− Arrived at the location the guy tried to convince me to go to another location. I insisted to have wjat I booked. He told me there was no hot water available, and things like that to make me change mind but I insisted and he open the door and I saw that the accommodation was already occupied. He tried to sell me something else , i refused and he became agressive.i ask him to contact Booking.com and he refused. I asked for a refund, he first told me i hadn't paid yet ( untrue . I had to show him receipt). Then he said that i had to request a cancelation that he would accept. I did. And later saw that he refused it. Fortunately Booking.com assistance refunded me and helped me. They have a great customer service.

Guest review

10.0

Yeni otel Tv lerde YouTube vs var odalar yeni temiz mükemmeldi

− .

Guest review

10.0

The apartment we rented was very nice, in a central location, it was very large, 80 square meters in size, it met our air conditioning needs, we were very pleased with the price.

Extremely Bad Service

1.0

− We had a terrible experience with this property. We did not get the apartment we originally booked. Only 2 hours before arrival, they sent us a new location, but since we had already arrived in Istanbul and had no internet access, it was very difficult for us to find it. They placed us in a terrible apartment, completely different from what we reserved. They promised to move us the next morning, but we were only able to enter the new room at 2 PM. The new room again did not have a kitchen, which was essential for us, did not have the number of rooms we had booked. The service was extremely unprofessional, slow, and irresponsible. I strongly recommend everyone to avoid this hotel.