Divas Silver♡

Guest review

4.0

− Інтернет взагалі не працював

Worst hotel experience I have ever had. I would not recommend staying here.

1.0

This hotel was the worst part of my trip to Istanbul. After traveling to more than 35 countries and staying in many hotels, this was by far the worst experience I have ever had. * The cleanliness was extremely poor. After a two-day journey, I entered the room and found someone else’s cigarettes and a lighter, with a strong smell of smoke. This was especially difficult for me as I have sensitive lungs. * The balcony had an ashtray full of cigarette butts that had clearly not been cleaned or emptied. * The bed sheets appeared not to have been changed. They were torn and clearly showed signs of previous use. * The room had almost no facilities at all, not even basic items such as complimentary water or a kettle. * The bathroom door could not be closed because it was broken. * The room was extremely small, and the balcony was covered in a significant amount of dust. * The towels were supposed to be white, but they were yellow and black from poor maintenance and lack of proper washing. * The telephone was broken. Even if it had been working, it would have been useless because the receptionist was rarely at the front desk and was difficult to find. * The staff were very unhelpful and often raised their voices. They treated guests as if they were doing them a favor rather than providing a service. * The staff would not provide receipts, invoices, or tax documents for any services, meals, coffee, or other purchases. * Although the location is central, the overall atmosphere made me feel unsafe, unwelcome, and uncomfortable. Worst hotel experience I have ever had. I would not recommend staying here.

− I never liked how they are scamming guests asking for money and providing zero service instead I asked them for airport pickup service! They did nothing literally nothing sending no one - didn’t give me number of driver - no car plates - they took my whatsapp made me think someone is gonna contact me! I waited 2.5 hours in airport i dub know what should i do at the end i came by public transportation! After 2.5 hours wait Next day reception guy is calling me asking for vip service i booked while i didn’t use the service bec nobody was there why to pay money for no service i took! When i told him sorry but i will not pay money he started fighting yelling with his poor english accent and fighting come back to hotel now(i was at a trip) i came later and he continued fighting and raising his voice! Telling me this is Istanbul as if i am dumb! Or idiot he is by a way punishing me for the driver didn’t show up At the end of the day i am not sure what is this supposed to mean but The receptionist guy Mr. RUSTAM ALIYEV got the prize of the worst guest relation service i can see THANKS FOR MAKING MY TOURISM TRIP AS THIS HELL

Amazing hotel!Absolutely recommend!

10.0

I had a wonderful experience at Divas Silver Hotel. The hotel is perfectly located in the heart of Istanbul, within walking distance of many major attractions, including the Blue Mosque, Hagia Sophia, and the Grand Bazaar. The staff were exceptionally friendly, professional, and always willing to help with any request. From the moment I arrived, I felt welcomed and well taken care of. The room was clean, comfortable, and well-maintained, providing everything needed for a relaxing stay. I highly recommend Divas Silver Hotel to anyone visiting Istanbul. It offers excellent value for money, a fantastic location, and outstanding service. I would gladly stay here again on my next trip to Istanbul.

− No such a thing