Notting Hill Serviced Apartments by Concept Apartments♡

NO APTO PARA VERANO - NOT IN SUMMER

1.0

Esta bien ubicadoy limpio. Personal atento y eficiente.

− NO APTO PARA VERANO. Estabamos a 25 grados en el exterior y dentro de la habitación de 14h a 20h era imposible estar, ya que habian más de 40 grados, asi que si querias descansar por la tarde no podías. Solo había un ventilador de unos 30cm, que obviamente era insuficiente. Fiumos a mediados de julio (no había ola de calor), podrían haber tomado medidas para solventarlo, pero supongo que no les interesa gastar algo de dinero. Le falta mantenimiento.

Overall a very pleasant stay. Thank you.

8.0

Close to bus stop.

− Stairs, bus line is 24/7, a bit noisy. Pillows are flat. :)

Guest review

5.0

The communication with the reservation team, outstanding. The location is one of the best in London. The room was clean, tidy and spacious. Having stayed at this location previously, the standard is still well maintained.

− Unfortunately as it was a basement room and the heat was continually trapped, despite a window opening of a couple of inches. The small table top fan whilst standing in front of it was ok, it was not sufficient. For the value of money compared to the room and heat, we left a night earlier than intended to seek a good night's sleep where it was cooler; (booked for three nights, and was already looking to leave before the first nights sleep).

Zimmer ohne Lüftungsmöglichkeit

5.0

- Kühlschrank im Zimmer - nettes Wohnviertel - Bus & Bahn in der unmittelbaren Nähe - Gastgeber antworten rasch bei Fragen

− Bei 35 Grad Außentemperatur, ohne Klimaanlage oder einer Möglichkeit zu lüften (Fenster lässt sich nur ca 10 cm öffnen) einfach eine Qual. Da die Unterkunft an einer 4 spurigen Straße liegt, ist es zudem sehr laut. Das Badezimmer ist extrem klein und die restliche Ausstattung sehr minimalistisch.

The room had no air conditioning and no airflow — it was so hot that staying there was completely impossible, forcing m

1.0

Only that I managed to escape from that hot oven of a room the same day.

− I booked Notting Hill Serviced Apartments (Flat 1-74, Ladbroke Grove) for 10–14 July 2026 and the experience was genuinely appalling. On arrival, the allocated apartment had no air conditioning and no meaningful airflow. The room was so hot that staying in it was completely impossible — not uncomfortable, not “a warm night,” but physically unfit for occupancy. For a paid, serviced apartment in central London in July, this is unacceptable. A habitable indoor climate is the bare minimum any guest is entitled to expect, and this property failed on that most basic requirement. I was forced to leave the room the same day and book alternative accommodation elsewhere, at my own expense and inconvenience, simply to have somewhere I could actually sleep. The property offered no adequate solution on the spot and left me to sort out the situation myself. To make matters worse, obtaining a refund required a formal complaint. There was no proactive ownership of the problem, no urgency, and no sense that guest welfare was a priority. For the price point and the “serviced apartment” label, the gap between what is advertised and what is delivered is enormous. I would strongly advise anyone considering this property in the warmer months to look elsewhere. Book a place that can guarantee, in writing, working air conditioning — because what I received here was a room that was simply not usable. Would not return. Would not recommend.