Room Selected at Check In
Sleeps 2 · 110 m² · Double bed
- Desk
- Air conditioning
- Private bathroom
- Minibar
- Shower
Refinery Hotel - New York
★★★★★ 63 West 38th Street, New York, US
About this hotel
Luxury in the Heart of Manhattan
Rooftop Lounge with Stunning Views
Experience the glamour of New York City at The Refinery Hotel's rooftop lounge, offering breathtaking views of the iconic Empire State Building.
24-Hour Fitness Center and On-Site Dining
Stay active at any time with our fully equipped fitness center, and indulge in delicious meals at our convenient on-site restaurant.
Convenient Location near Major Attractions
Just a short walk from Times Square and Bryant Park, our hotel provides easy access to the best of Manhattan. Book now for an unforgettable stay at The Refinery Hotel.
Rooms & rates
Deluxe Two Queen Beds
Sleeps 4 · 37 m² · 2× Queen bed
- Desk
- Air conditioning
- Private bathroom
- Minibar
- Shower
Executive Suite
Sleeps 2 · 39 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Minibar
- Shower
Studio Two Queen Beds
Sleeps 4 · 28 m² · 2× Queen bed
- Desk
- Air conditioning
- Private bathroom
- Minibar
- Shower
Run of House
Sleeps 2 · 28 m² · Queen bed
- Desk
- Air conditioning
- Private bathroom
- Minibar
- Shower
Studio King Room
Sleeps 2 · 26 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Minibar
- Shower
Studio Queen Room
Sleeps 2 · 23 m² · Queen bed
- Desk
- Air conditioning
- Private bathroom
- Minibar
- Shower
Amenities
- WiFi available
- Fitness center
- Fitness facilities
- Accessible parking
- Parking
- Parking garage
- Restaurant
- Bar
- Air conditioning
- Pets allowed
- 24-hour front desk
- Room service
- 24-hour security
- Non-smoking rooms
Show all 45 amenities
- Non-smoking throughout
- Access to health care professionals
- Allergy-free room
- ATM/cash machine on site
- CCTV in common areas
- CCTV outside property
- Concierge service
- Daily housekeeping
- Dry cleaning
- Face masks for guests available
- Facilities for disabled guests
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Heating
- Key access
- Key card access
- Laundry washed per local authority guidelines
- Lift / Elevator
- Live music/performance
- Luggage storage
- Public transport tickets
- Security alarm
- Smoke alarms
- Soundproof rooms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Thermometers for guests provided by property
- Wine/champagne
Location
63 West 38th Street, New York, US
- Check-in
- from 03:00 PM
- Check-out
- until 12:00 PM
What guests say1044 reviews
+ Great service+ Excellent location+ Spacious rooms+ Family-friendly amenities
Cleanliness8.5
Service9.5
Location9.5
Room Quality8.5
Amenities8.5
Value for Money8.5
Guest review
8.0Fantastic central location, yet calm and quiet. Clean, spacious room and comfortable beds. The house keeping always prepared the room beautifully and played jazz music radio for when we are back in the room.
− Quite pricy. Water bottles would have been really appreciated. The lighting could be brighter.
Terrible value for money
1.0Nothing
− Waited around 30 mins for someone to attend the check in desk to check us in after a tiring long haul fight. The view was absolutely shocking from our room 506. The value for money was absolutely shocking.
It was a great vibe, stylish, great bars and restaurants attached.
6.0The room was stylish with a great vibe. The Le Labo soap is amazing. The quality of bars and restaurants were fantastic and staff in the restaurant and bar were incredible. Except it’s really hard to go to the rooftop bar because it’s so crowded almost all of the time - I only glimpsed in it.
− I got really frustrated with the room Services. I asked multiple times to restock mini bar - just the Chardonnay to no avail. There’s a nasty little note in the fridge to say you’ll be charged a fee if you put your own things in the fridge. Really tricky if you’re staying eight days like I did and you’ve got medicine etc that needs to be refrigerated or simply you want water cold? I asked to know yet not have turned down service and instead just give me some more water. The problem with turndown service as they fold the bed back and close all the curtains and windows at about 4 o’clock in the afternoon so when you come back to your room after a day of work and you’re not ready to get into bed it is dark. I only had one small window so having a wide open was really important to me and it made me feel really claustrophobic with it closed. Typical short sheeting bed making which drives me crazy.
Good to know
Please note that guests must be at least 21 years old to check in.
A fully refundable deposit of USD 150 per night is required upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
›Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
›Internet
WiFi is available in all areas and is free of charge.
›Pets
Pets are allowed. Charges may be applicable.
›Parking
Public parking is possible at a location nearby (reservation is not needed) and costs USD 72 per day.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
People 2 years old and over stay for US$50 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.