cinderella.kreuzberg♡

Guest review

2.0

Bin oft in Berlin, aber nie wieder hier. Die Liste ist lang, aber zb trommelte um 10 Uhr morgens ein Mann an meine Tür und rief auf Englisch “Wake up! Wake up.” Ich: “äh hallo?” Er: “Sie wissen schon, dass um 11 Checkout ist?” Ich: “Aber es ist halt erst 10…?” Er: “Gut dann komm ich um 11 wieder.” Verstehe ich nicht. Ist doch meine Sache, wann mein Wecker klingelt, solange ich um 11 raus bin? Sowas ist mir noch nie passiert. WLAN ging GAR NICHT, dabei steht extra dass sie High-Speed Internet haben und ich hatte das Hotel extra wegen WLAN ausgesucht (sollte einen Zoom Call haben, musste ich absagen). Per Email freundlich angefragt ob man den Router neu starten könne oder ein anderes Zimmer verfügbar sei: keine Antwort. Über Expedia geschrieben: auch keine Antwort, nie, nichts. Auch jetzt Tage später, null Kommunikation, außer es geht darum, eine Stunde vor Checkout schon an meine Tür zu trommeln.

Guest review

8.0

Very strange property with no front desk and complicated check in. Thankfully someone was on site to help but very difficult to find. Once settled in it was ok. Area not great but convenient for Tempelhof

Guest review

4.0

The bed was very uncomfortable and the pillow was probably the worst pillow I’ve ever used. Room is hot and unable to use the ceiling fan that is in the room. You can open the window but as soon as 0800 am hits, the alley way becomes very noisy. Trying to find where we were supposed to park was ridiculous, when we did find it later when we no longer needed it, we realized there were vehicles blocking access previously and wouldn’t have been able to use the parking spot regardless.

So so, OK

8.0

The check-in was unnecessarily difficult as from the street the was little indication that there was a hotel behind the industrial doors. We were lucky with our room, the other rooms would have been unacceptable (no privacy). The fan was broken but they did replace. This was more like an AirBnB. The cleaning guy was nice and helpful. Pretty good location but we wouldn’t stay here again. Hated the virtual concierge.

Guest review

8.0

gut

Guest review

10.0

Fantastisk ophold i superior room. Meget stille baggård og ingen larm fra byen, og når man træder ud på gaden, træder man direkte ud i Krautzberg caféerne. Lækkert værelse med egen terrasse. Indtjekning var meget bøvlet. Jeg modtog ingen indtjekningskode og det var umuligt at komme i kontakt med en ansat, så vi spildte nogle timer den første dag, på at vente på at Hotels fiksede det for os.