Where We Sleep

Carlton Downtown

★★★★ Sheikh Zayed Road, Dubai, 7143, Dubai, AE

8.6 guest rating· 282 reviews

About this hotel

Luxurious Spa and Recreation Facilities

Indulge in massages, body treatments, and facials at the full-service spa. Unwind at the outdoor pool or hit the health club and nightclub for some fun.

Gourmet Dining and Refreshing Drinks

Savor international cuisine at Bayty or opt for 24-hour room service. Enjoy poolside drinks or visit the coffee shop/cafe and bars/lounges for more options.

Convenient Amenities and Services

Benefit from complimentary Wi-Fi, concierge services, and babysitting. Stay productive at the 24-hour business center, and make use of the 28 meeting rooms for events. Book now to experience luxury in the heart of Dubai at Carlton Downtown.

Rooms & rates

Premium One Bedroom Suite

Sleeps 4 · 70 m² · King bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Deep soaking bathtub
  • Coffee/tea maker

Deluxe Room

Sleeps 3 · 42 m² · King bed

  • Desk
  • Low-height desk
  • Bathrobe
  • Private bathroom
  • Deep soaking bathtub

Classic One Bedroom Suite

Sleeps 4 · 52 m² · Queen Bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Deep soaking bathtub
  • Coffee/tea maker

Panoramic two bed room suite

Sleeps 5 · 125 m² · King bed, Double bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Deep soaking bathtub
  • Coffee/tea maker

Deluxe Two Bedroom Suite

Sleeps 5 · 75 m² · 2× Queen Bed, Sofa bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Deep soaking bathtub
  • Coffee/tea maker

Panoramic Suite

Sleeps 4 · 84 m² · King bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Deep soaking bathtub
  • Coffee/tea maker

Amenities

  • Free WiFi
  • Pool sun loungers
  • Pool umbrellas
  • Free newspapers in lobby
  • Full-service spa
  • Parking (limited spaces)
  • Wheelchair-accessible spa
  • Fitness facilities
  • Wheelchair-accessible fitness center
  • Covered parking
  • Free valet parking
  • Secured parking
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
Show all 51 amenities
  • Breakfast available (surcharge)
  • Wheelchair-accessible on-site restaurant
  • Snack bar/deli
  • 24-hour front desk
  • 24-hour business center
  • Accessible airport shuttle
  • No accessible airport shuttle
  • Airport transportation - pickup (surcharge)
  • Area rugs in public areas
  • ATM/banking
  • Banquet hall
  • Concierge service
  • Designated smoking area
  • Elevator
  • Express check-in/check-out
  • Express check-out
  • Free shopping center shuttle
  • Handrails in stairways
  • Health club
  • Lifeguard on site
  • Limo or town car service available
  • Luggage storage
  • Meeting rooms
  • Multilingual staff
  • Nightclub
  • Outdoor entertainment area
  • Outdoor furniture
  • Porter/bellhop
  • Proposal/romance packages available
  • Rooftop terrace
  • Stair-free path to entrance
  • Television in common areas
  • Tile flooring in public areas
  • Tours/ticket assistance
  • Turkish bath/Hammam
  • Well-lit path to entrance
  • Wheelchair accessible

Location

© OpenStreetMap contributors

Sheikh Zayed Road, Dubai, 7143, Dubai, AE

Check-in
from 02:00 PM to anytime
Check-out
until 12:00 PM

What guests say8.6282 reviews

+ great location+ friendly staffoccasional maintenance issues
Cleanliness8.0
Service8.9
Location9.5
Room Quality8.4
Amenities8.5
Value for Money8.4

Bayty restaurant

10.0

Everything in bayty restaurant was amazing From the service to the food The staff was very friendly and helpful especially salem and myo

610maisa · 2026-03-07

I feel so relax and accommodated

10.0

The room and atmosphere are very convenient , the staffs are very hospitable.

josephatv2026 · 2026-03-02

Holiday in Dubai

10.0

Really nice and friendly staffs. And the travel consultant named Su, she was really kind and patient to us explaining all the details professionally. Booked our safari with her and the experience was fantastic. really recommend

marylia12 · 2026-02-25

Stay and Breakfast at Carlton Downtown

10.0

Perfect stay. Mr Ankush at front office gave us a fantastic room with good view and space. Mr Raphaer at breakfast welcome every morning with smile. It made our day.

L4764CPsoniaa · 2026-02-16

A Wonderful Dining Experience with Excellent Service

10.0

The buffet restaurant at the hotel was a wonderful experience. The food selection was wide and well-balanced, offering both international and local dishes, and everything was fresh and flavorful. The staff were friendly, attentive, and made us feel very welcome throughout the meal. The dining area was clean, comfortable, and nicely arranged, creating a relaxed atmosphere. Overall, it was great value and a perfect place to enjoy a satisfying meal. I would definitely recommend it and would happily dine here again. I would also like to give special thanks to Rabhel who was exceptionally friendly and attentive. Their warm service and professionalism made our dining experience even more enjoyable.

fenh2026 · 2026-02-15

A home away from home

8.0

I have to say I’ve been staying at the Carlton Downtown Dubai for years, and every time I feel absolutely wonderful — it truly feels like a home away from home. The entire staff is kind, welcoming, and always ready to help with a smile. A special mention goes to Raphael, the head waiter, who is incredibly attentive and genuinely cares about the guests. The breakfast is varied and very good, with plenty of options to suit different tastes. If you are gluten intolerant, you can simply ask and they will happily provide gluten-free alternatives. From the comfort of the rooms to the excellent service, everything is good. I would gladly return again and again, and highly recommend this hotel.

margheritag555 · MILAN, LOMBARDY · 2026-02-15

Good to know

Pool access available from 7:00 AM to 7:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Pets

Pets not allowed

Pets

Service animals not allowed

Noise policy

Noise-free rooms not guaranteed

Parking

Parking height restrictions apply

General

Professional property host/manager