Where We Sleep

Charlotte Guest House

195-197 Sumatra Road, London, GB

8.6 guest rating· 6604 reviews

About this hotel

Charming Accommodation in London

Convenient Location : Situated in a quiet residential area, Charlotte Guest House is a short stroll from West Hampstead transportation hubs, offering easy access to central London in just 20 minutes.

Comfortable Rooms : Each room is equipped with a TV and tea/coffee facilities. Guests can choose between rooms with en-suite bathrooms or shared facilities, with hairdryers and ironing amenities available upon request.

Excellent Connectivity : With a bus service right outside the hotel, guests have seamless connections to popular London landmarks like Oxford Street and Trafalgar Square, as well as direct routes to major airports, ensuring a hassle-free travel experience.

Book your stay at Charlotte Guest House for a delightful London getaway!

Rooms & rates

Suite, Shared Bathroom (with sofa bed)

Sleeps 6 · Double bed, 2× Twin bed, Sofa bed

  • Desk
  • Coffee/tea maker
  • Free WiFi
  • Heating
  • Toilet paper

Single Room, Ensuite (Mini)

Sleeps 1 · Twin bed

  • Private bathroom
  • Coffee/tea maker
  • Free WiFi
  • Hair dryer
  • Toilet paper

Twin Room, Ensuite

Sleeps 2 · 2× Twin bed

  • Private bathroom
  • Coffee/tea maker
  • Free WiFi
  • Toilet paper
  • Daily housekeeping

Quadruple Room, Ensuite (Double and Two Single Bed)

Sleeps 4 · Double bed, 2× Twin bed

  • Private bathroom
  • Coffee/tea maker
  • Free WiFi
  • Toilet paper
  • Daily housekeeping

Double Room, Ensuite

Sleeps 2 · Double bed

  • Desk
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi
  • Hair dryer

Triple Room, Ensuite (Double and Single Beds)

Sleeps 3 · Twin bed, Double bed

  • Private bathroom
  • Coffee/tea maker
  • Free WiFi
  • Hair dryer
  • Heating

Single Room, Shared Bathroom (Mini)

Sleeps 1 · Twin bed

  • Coffee/tea maker
  • Free WiFi
  • Toilet paper
  • Daily housekeeping
  • Bedsheets provided

Studio, Ensuite (Studio Suite)

Sleeps 2 · 16 m² · Double bed

  • Desk
  • Laptop-friendly workspace
  • Private bathroom
  • Kitchen
  • Coffee/tea maker

Studio

Sleeps 2 · 16 m² · Double bed

  • Desk
  • Private bathroom
  • Kitchenette
  • Kitchen
  • Coffee/tea maker

Triple Room

Sleeps 3 · 15 m² · Twin bed, Double bed

  • Private bathroom
  • Coffee/tea maker
  • TV
  • Hair dryer
  • Toilet

Amenities

  • WiFi available
  • Parking
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Cashless payment available
  • Contactless check-in/check-out
  • Daily housekeeping
  • Express check-in/check-out
  • Guest rooms disinfected between stays
  • Hand sanitizer in guest room and key areas
  • Invoice provided
  • Physical distancing rules followed

Location

© OpenStreetMap contributors

195-197 Sumatra Road, London, GB

Check-in
from 02:00 PM to 11:30 PM
Check-out
until 11:00 AM

What guests say8.66604 reviews

+ Excellent location+ Friendly service+ Clean and comfortable roomsSome rooms can be smallStreet-facing rooms may be noisy
Cleanliness8.3
Service8.7
Location8.9
Room Quality8.4
Amenities8.5
Value for Money8.6

Great location and room size.

8.0

Good location and excellent size room. Was facing away from the sun shaded on hot days kept the room cooler.

Ground floor room so windows could not be left open for security reasons. One night had incident outside that freaked out my daughter.

Graeme · NZ · 2026-07-25

Un po delusi...

8.0

Purtroppo siamo capitati a Charlottguesthouse durante un'ondata di caldo allucinante e la stanza era caldissima! Poi ci mancavano tanto la english breakfast che fu servita tanti anni fa ai clienti! Il clima era più bello e più accogliente con la precedente gestione! Peccato! Ci siamo stati tante volte ma ora penso che non ci torneremo più!

Rahel Daniela · IT · 2026-07-25

Highly recommended.

8.0

Quiet place, good location e.g. for public transport.

Leontine · NL · 2026-07-25

Alloggio comodo e molto carino

9.0

Struttura piccola, ma molto accogliente in tipiche case inglesi. Ben collegata alla metro per raggiungere il centro di Londra con poche fermate. Dotata di tutti i comfort necessari per brevi periodi (frigo, tostapane, microonde, bollitore...). Alloggio pulitissimo

Se proprio dovessi trovare un elemento da migliorare proporrei di fornire un adattatore in dotazione di ogni camera

Roberta · IT · 2026-07-25

Luogo semplice, accogliente ed elegante.

10.0

La posizione favorevole rispetto alla stazione della metropolitana. La via è molto bella e la casa accogliente è caratteristica.

La presenza della ferrovia accanto rende il luogo un po’ rumoroso, ma non di notte, perché il passaggio dei treni è molto limitato.

Luigi · IT · 2026-07-25

Guest review

10.0

Es wird mein Hotel für zukünftige Aufenthalte! Unglaublich ruhig....top gepflegte Zimmer und der Checkout um 11h Was will man mehr! Die Lage ist super!!!

Es gibt nichts zum aussetzen!!!

Jürgen · DE · 2026-07-25

Good to know

Please note Charlotte Guest House offers a 25% discount for breakfast (limited hours) at LOLA's Bakery nearby.

Please note that the property consists of of different buildings, all within 30-525 feet of the main house. There is no step free access. It may not be suitable for guests with mobility impairment. When making a group booking, please be informed that the same building allocation is possible but it is not guaranteed.

Specific terms and conditions apply for group bookings of more than 3 rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Parking

No parking available.

Pets

Pets are not allowed.

Internet

WiFi is available in the hotel rooms and is free of charge.

Children and extra bed policy

Children of any age are allowed.

Children up to and including 2 years old stay for £0 per person per night when using an available cot.

Children up to and including 5 years old stay for £0 per person per night when using an existing bed.

People 3 years old and over stay for £20 per person per night when using an available extra bed.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.