Zain International Hotel♡

Go

8.0

Very beautiful location, near to metro, room clean, bathroom 1/2 and 1/2 Air condition very cold and control not working Overall it's good for business or Solo trip

Zimpodcast

4.0

The reason for the poor rating due to the fact, I had no reservation and missed a flight and was simply looking for a hotel to rest after a stressful day of travel. The hotel does have its charms, the front office staff is swift and definately knows how to seal a deal. The rooms spacious as for the food did not get the chance to experience it as was rushing for my flight.

Zain International hotel sells escort girls

2.0

Unfortunately because of the cheap room rate, I stayed in this hotel. This pakistani hotel provides escort girls in sex business. There is a night club in the ground floor, around 10 Pakistani girls dancing, the club open till 04:00 am in the morning. Some hotel staff showed me the night club and offered 600 dirham for girls to stay in the room for sex, plus the receptionist wanted 100 dirham for the visitor to bring it your room. I said NO, I don’t want it. Also there is a massage room in the first floor, they do the same things there, sex business. I said NO again. When I check-in, I booked the room online, the receptionist told me that I need to wait until 13:00 for check-in time, but some people check-in around 09:00 in the morning, the customers paid cash money ( the price higher than booking online) that is why the hotel staff gave the room to new customers straight away. Some people came with escort girls from outside and paid extra 100 dirham for the visitor. Also there is brown blanket in the room, evet customer sleep on the same blanket, the hotel staff never change it, maybe someone had a sex on the blanket one day before and you will sleep in the same brown colour blanket. Also when I checked out the receptionist didn’t let me to leave the hotel, firstly they checked the room, they wanted to make sure I didn’t steal anything from the hotel, after that the receptionist allowed me to leave the hotel. That is why I missed my flight. I never take anything belong to the hotel. I felt myself terrible because of their behaving. The hotel sells small water 4 dirham, this is 1.5 dirham in any shop outside. Also the location of the hotel is in very poor district. Just pay little bit more money and stay in a quality hotel. Zain International hotel licence must be cancelled. They do prostitution business. One more thing, all the hotel staff knows what is happening in the hotel. The receptionist yaseen and the other receptionists offers any dirty business as long as you pay them money.

Guest review

10.0

All good

Terrible Customer Service at Zain hotel

2.0

My major concern is with the lady at the reception; Why is she so rude? Why does she scream at customers? What have they done to her?? I've never seen this kind of treatment in my entire life! Secondly, the room offered to us was next to a bar where loud music was playing till 4am. We asked to change the room but nothing was done and no apologies. The room also smelt of strong cigarette smoke and yet it's a "non-smoking" hotel. When we asked about this, we were told by staff to "just open the window.." How rude!

Poorer customer service specially receptionist staff

2.0

0/10 start from parking,staff at reception u nid to argument with them before u check in holding ur id as a guarantee is against the law even we ask to remove the minibar they will force u to keep it customers serve poorer tv only 1 channel not Gud