Where We Sleep

Phoenix Heights By Bridgestreet

★★★★ 4 Mastmaker Road, London, England, E14 8RR, London, GB

8.4 guest rating· 259 reviews

About this hotel

Modern Amenities: Enjoy express check-out, dry cleaning, and an elevator for convenience during your stay.

Home-like Accommodations: Relax in one of our 54 guestrooms with fully equipped kitchens and comfortable separate sitting areas.

Nearby Attractions: Explore nearby landmarks like Thames River, O2 Arena, and Tower Bridge for a memorable stay.

Book now for a seamless experience at Phoenix Heights By Bridgestreet in London's Canary Wharf.

Rooms & rates

Deluxe Double or Twin Room with City View

Sleeps 2 · 16 m² · Extra-large double bed (Super-king size)

  • Private bathroom
  • Coffee/tea maker
  • Coffee machine
  • Shower
  • Safety deposit box

Apartment, 1 Bedroom

Sleeps 3 · 40 m² · Double bed

  • Desk
  • Private bathroom
  • Kitchen
  • Coffee/tea maker
  • Free WiFi

Apartment, 2 Bedrooms (with Sofa)

Sleeps 6 · 2× Double bed, Sofa bed

  • Desk
  • Private bathroom
  • Kitchen
  • Coffee/tea maker
  • Free WiFi

Apartment, 2 Bedrooms

Sleeps 4 · 2× Double bed

  • Desk
  • Private bathroom
  • Kitchen
  • Coffee/tea maker
  • Free WiFi

Amenities

  • Free WiFi
  • Airport transportation - pickup (surcharge)
  • Elevator
  • Express check-in/check-out
  • Express check-out
  • Smoke-free property

Location

© OpenStreetMap contributors

4 Mastmaker Road, London, England, E14 8RR, London, GB

Check-in
from 04:00 PM to anytime
Check-out
until 11:00 AM

What guests say8.4259 reviews

+ Good location+ Comfortable roomsCleanliness issuesLack of basic amenities
Cleanliness7.7
Service9.2
Location9.3
Room Quality8.2
Amenities7.7
Value for Money8.2

Guest review

9.0

Posizione

Necessità aria condizionata

Anna Maria · IT · 2026-07-23

Fantastisch

10.0

Wir haben es geliebt. Die Lage (Canary Wharf), der Ausblick aus dem 20. Stock und das bequeme Bett. Die Wohnung war super sauber. Wir haben in einem sicheren Parkhaus (Isle of Dogs-South Quai parking) für £16 pro Tag geparkt (ca. 10 min zu Fuß).

Iris · DE · 2026-07-17

Fine but expensive for what it included. But that is London!

8.0

Good location with easy access to Central London. Decent communication with owner. Clean.

Expensive for what it was. It lacked the personal touch. Everything was via chat and codes. Safety deposit box did not work with the code we were given. Very AirBnB. Difficult to operate the shower. We couldn’t get the overhead shower to work; only handheld.

Ian · SV · 2026-07-13

NA

1.0

Booking.com charged and sent me the confirmation. Then the property sent a message saying they were overbooked and that I should not be charged. I called the property and confirmed there is no availability and that Booking.com will have to refund the payment. Customer service never responded to my query.

Unreliable service. Charging for non-available accommodation.

Lina · GB · 2026-07-09

Vista top e ottimo soggiorno

10.0

La vista era qualcosa di spettacolare. L’host è stato davvero gentile nel farci lasciare i bagagli in camera prima del check in, era tutto pulitissimo e la posizione era perfetta. A pochi minuti a piedi dalla stazione della metro di Canary Wharf. Consiglio pienamente!

Schifio · IT · 2026-07-02

Stayed here twice, would come back

9.0

Stayed here on the first and last night of our two weeks trip in England. Love that check out isn’t till 12:00

Shower room is small

Chiapei Bonnie · AU · 2026-06-28

Good to know

Only registered guests are allowed in the guestrooms.

The property is professionally cleaned.

Contactless check-in and contactless check-out are available.

Pets

Pets not allowed

Sustainability Certifications

Property confirms they are implementing guest safety measures

Pets

No pets

Smoking

No smoking

Check-in & Check-out

Contactless check-out is available

Activities

No parties or events

General

Events/parties not allowed

General

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

General

Property follows sanitization practices of Safe Travels (WTTC - Global)

General

Property is cleaned with disinfectant

Children and extra bed policy

Children welcome

Health & Safety

Property uses a professional cleaning service

General

Professional property host/manager

Check-in & Check-out

Contactless check-in is available

Sustainability Certifications

Property confirms they are implementing enhanced cleaning measures