Galata 1785 Suites♡

Disappointed and sad

6.0

I booked a room with a jacuzzi. I decided this hotel only for it but when I arrive there they said "we promoted you a better room". I said "is there jacuzzi there?" They said "the customer in the room with Jacuzzi didn't check out we can't give you". We insisted but they gave us another room with a dirty terrace. Their service and cleaning was good, but also no microwave in kitchen too. They are not professional. Before booking call them or else they can make the same trick. Because there are cheaper and better hotels in the area so it was disappointing and sad.

Vasat bir yer

6.0

İş icin 3 gecelegine otele yerlestik malasef ilk defa boyle bir hizmet sevmeyen otel görüyorum verdikleri hizmet 100 tllik gecelik otelerde bile daha iyi boyle bir rezillik gormedim odalar rahat odalarda hic bir sıkıntı yok tek sıkıntısi odalari cok soguk ve klima calismiyor ilgisiz personeller mevcut

Guest review

4.0

Otel fotoğraflardan göründüğü gibi aynı eşyalar fakat çok eski bir yapıydı. Kirli havlular çalışmayan tv enteresan çalışan fön makinesi vb şeyler dışardan bakınca çok iyi diyosunuz ama konumu dışında iyi olan bir şey yoktu

Guest review

2.0

Hayatımda gördüğüm en kötü suit özetlersem

mükemmel

10.0

Çok güzeldi.

Not good

2.0

When we arrived for check in there is “a problem” with our room. They moved us to a different hotel and it was supposed to be an upgrade for us which it was not. We got a tiny room and for the first evening there was no hot water so we could not shower. There was a steep hill walking to the hotel from the Tophane train station. The reason we choose Galata 1785 in the first place was that is was close to the train station and the room was big with a sofa part. Now we had to walk further to the station and we got a smaller room. This could easily have been handled in a satisfactory way from the hotel if they had contacted us before we arrived so we could choose if we wanted to stay at the new hotel or make a new reservation at another hotel.