Double
Sleeps 2 · 15 m² · Double bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Minibar
BYPILLOW The Citadel
★ Espejo, 2, Madrid, ES
8.5 guest rating· 587 reviews
About this hotel
Prime Location in Madrid
Located just steps away from Mercado San Miguel, BYPILLOW The Citadel offers a prime location in the heart of Madrid. With Plaza Mayor and Puerta del Sol within walking distance, our guests can easily explore the vibrant city life.
Modern Amenities
Experience comfort in our air-conditioned rooms equipped with free WiFi, flat-screen TV, and private bathrooms. Relax in style with our cozy bed linens and plush towels provided in every room.
Convenient Services
Let our tour desk help you plan your itinerary and make the most of your stay. Need a ride to the airport? Take advantage of our paid airport shuttle service for a hassle-free journey.
Book your stay at BYPILLOW The Citadel now and immerse yourself in the beauty of Madrid!
Rooms & rates
Superior Double Room
Sleeps 2 · 18 m² · Double bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Minibar
Triple Room
Sleeps 3 · 21 m² · 2× Twin bed, Sofa bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Minibar
Interior Double Room
Sleeps 2 · 12 m² · Double bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Minibar
Twin Room
Sleeps 2 · 15 m² · 2× Twin bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Minibar
Amenities
- WiFi available
- Screens / Barriers between staff and guests for safety
- Air conditioning
- Tour desk
- Non-smoking rooms
- Non-smoking throughout
- Airport shuttle
- Airport shuttle (additional charge)
- Cashless payment available
- CCTV in common areas
- Cleaning standards that are effective against Coronavirus
- Contactless check-in/check-out
- Daily housekeeping
- Fire extinguishers
Show all 29 amenities
- First aid kit available
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Invoice provided
- Laundry washed per local authority guidelines
- Lift / Elevator
- Physical distancing rules followed
- Property cleaned by professional cleaning companies
- Sanitized tableware & silverware
- Shared stationery like menus, pens are removed
- Shuttle service
- Staff adhere to local safety protocols
Location
Espejo, 2, Madrid, ES
- Check-in
- from 02:00 PM to 10:00 PM
- Check-out
- until 11:00 AM
What guests say8.5587 reviews
+ Good location+ Attentive service+ Comfortable beds− Bad odors in rooms− Noise issues− Ongoing construction
Cleanliness7.0
Service9.5
Location9.5
Room Quality7.5
Amenities8.5
Value for Money8.5
Guest review
10.0Zona in centro vicino a tutte le attrazioni , a 2 min dalla fermata di metro Opera . Personale gentilissimo, molto pulito , ogni gg cambio asciugamani e pulizia , Locker per la valigia , lo raccomando 👍🏻
Mükemmel deneyim
10.0Konumu, temizliği harikaydı . 2 gece konakladık ve odamız bizim içim her gün tertemizdi. Hem fiyat/performans açısından harika hem de konum. Yürüyerek her yere çok rahat ulaştık .
Definitivamente voltarei, bem localizado e muito bom
10.0Muito bom o custo benefício, bem localizado, quarto maravilhoso, tem local pra deixar as malas depois do checkout se necessário. Banheiro MARAVILHOSO! Nossa e tudo muito cheiroso, não tem o que falar… cama delicinha!
Great location. Safe and clean place
8.0Location is the best, very clean, great TV, comfortable beds. Safe rooms and neigbourhood.
− The sofa bed for a third person to sleep is not comfortable, it is bent and the mattress is not straight. Soap dispenser broken.
Increíble
10.0Todo
− Todo me gusto
Good to know
If you expect to arrive outside reception opening hours, please inform The Citadel by Pillow in advance.
Please note that this property is not adapted for guests using a wheel chair.
When booking more than 2 rooms, different policies and additional supplements may apply.
Late check-out until 12:30 is available for EUR 10 per room. This service is subject to availability.
Please note that the schedule for reception is from 14:00hrs to 22hrs.
›Internet
WiFi is available in all areas and is free of charge.
›Groups
When booking more than 2 rooms, different policies and additional supplements may apply.
›Parking
No parking available.
›Pets
Pets are not allowed.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.