Where We Sleep

NYC Empire Apartments

38 West 31st Street, New York, US

7.3 guest rating· 691 reviews

About this hotel

Experience the Best of New York City at NYC Empire Apartments

Welcome to NYC Empire Apartments, where you can enjoy stunning city views and a prime location in the heart of New York. Just a stone's throw away from Penn Station and a short walk from the iconic Empire State Building, our accommodation offers convenience and comfort like no other.

Unmatched Convenience and Security

With Madison Square Garden and other popular attractions within walking distance, you'll never run out of things to do. Our 24-hour front desk and full-day security ensure your safety and peace of mind throughout your stay.

Modern Amenities at Your Fingertips

Each of our well-appointed units features air conditioning, a private bathroom, and a fully equipped kitchen. From a microwave to a coffee machine, we have everything you need to make yourself at home. Free WiFi, airport transfers, and a lift add to the convenience and comfort of your stay.

Explore the City with Ease

Discover the wonders of New York City with ease, as sightseeing tours are readily available near our property. From the iconic Flatiron Building to the world-renowned Macy's, you'll be surrounded by endless opportunities for adventure.

Rooms & rates

Family Studio #50

Sleeps 6 · 25 m² · 2× Bunk bed

  • Air conditioning
  • Private bathroom
  • Kitchen
  • Coffee/tea maker
  • Coffee machine

Family Exterior Studio #29

Sleeps 7 · 35 m² · 2× Double bed, Bunk bed

  • Air conditioning
  • Private bathroom
  • Kitchen
  • Coffee/tea maker
  • Coffee machine

Deluxe Studio #5

Sleeps 6 · 40 m² · 3× Double bed

  • Air conditioning
  • Private bathroom
  • Kitchen
  • Coffee/tea maker
  • Coffee machine

Family Studio #59

Sleeps 6 · 30 m² · 2× Bunk bed

  • Air conditioning
  • Private bathroom
  • Kitchen
  • Coffee/tea maker
  • Coffee machine

Studio #53

Sleeps 5 · 25 m² · Bunk bed, Sofa bed

  • Air conditioning
  • Private bathroom
  • Kitchen
  • Coffee/tea maker
  • Coffee machine

Deluxe Studio #89

Sleeps 6 · 40 m² · 3× Double bed

  • Air conditioning
  • Private bathroom
  • Kitchen
  • Coffee/tea maker
  • Coffee machine

Exterior Family Studio #71

Sleeps 6 · 30 m² · Double bed, Bunk bed

  • Laptop-friendly workspace
  • Air conditioning
  • Private bathroom
  • Kitchenette
  • Free WiFi

Family Studio #54

Sleeps 5 · 30 m² · Double bed, Bunk bed

  • Air conditioning
  • Private bathroom
  • Kitchen
  • Coffee/tea maker
  • Coffee machine

Family Exterior Studio #07

Sleeps 6 · 30 m² · Double bed, Bunk bed

  • Air conditioning
  • Private bathroom
  • Kitchen
  • Coffee/tea maker
  • Coffee machine

Family Exterior Studio #81

Sleeps 6 · 40 m² · 3× Double bed

  • Air conditioning
  • Private bathroom
  • Kitchen
  • Coffee/tea maker
  • Coffee machine

Amenities

  • WiFi available
  • Air conditioning
  • Pets allowed
  • 24-hour front desk
  • Tour desk
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Airport drop off
  • Airport pick up
  • ATM/cash machine on site
  • Bike tours
Show all 32 amenities
  • CCTV in common areas
  • Cleaning standards that are effective against Coronavirus
  • Fire extinguishers
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Heating
  • Invoice provided
  • Key access
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Shuttle service
  • Shuttle service (additional charge)
  • Smoke alarms
  • Staff adhere to local safety protocols
  • Strollers
  • Walking tours

Location

© OpenStreetMap contributors

38 West 31st Street, New York, US

Check-in
from 04:00 PM to 12:00 AM
Check-out
until 10:00 AM

What guests say7.3691 reviews

+ Excellent, central location (close to subway and major attractions)+ Good for groups/families (group-friendly layout and proximity to convention sites)+ Equipped kitchenette and Wi‑Fi; laundry service available+ Generally efficient/helpful hosts/managementPoor cleanliness in multiple reports (cockroaches, rats, smelly towels, unclean sheets)Rooms are small/cramped for groups; some safety/comfort issues (bunks, squeaky beds, AC placement)Occasional maintenance issues (leaks, AC not cooling properly, missing small supplies)
Cleanliness4.0
Service9.5
Location10.0
Room Quality6.0
Amenities7.0
Value for Money7.0

Guest review

10.0

Местоположение, рядом есть все)))

NURLAN · KZ · 2026-07-25

Wonderful!

10.0

The communication was very nice and it was very easy to get to

We liked everything about the property

Lisa · US · 2026-07-24

Guest review

8.0

Locatie was top!

Het stapelbed maakte heel veel geluid en de matrassen waren doorgelegen.

Juliane · NL · 2026-07-22

Only location is good.

5.0

Location

The guy who answered the phone 646 934 5097 on July 19th at 12:24pm is EXTREMELY RUDE. He simply hung up the phone on me when I was POLITELY trying to resolve a misunderstanding. And he didn't answer the phone anymore when i tried to call back. The bath rug is slippery and dangerous, my 69 years old dad almost fell. This is very dangerous. They knew it would be 3 guests and there was only one individual small set sachet of shampoo and conditioner.

Jennifer · US · 2026-07-21

El alojamiento no es lo que muestran en las fotos

4.0

La ubicación

Que si bien hay camas para cinco personas, el cuarto es muy chico e incómodo

MARIA DOLORES · AR · 2026-07-20

Good to know

The return of the damage deposit will performed with the method agreed between the property and the guest.

A deposit may be required at the property.

Pets

Pets are allowed on request. Charges may be applicable.

Parking

No parking available.

Internet

WiFi is available in the hotel rooms and is free of charge.

Children and extra bed policy

Children of any age are allowed.

Children up to and including 2 years old stay for US$50 per person per stay when using an available cot.

People no matter the age stay for US$60 per person per night when using an available extra bed.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.