Elegant Studio
Sleeps 4 · 20 m² · Double bed, Sofa bed
- Air conditioning
- Private bathroom
- Kitchen
- Free WiFi
- Shower
★★★ 38 west 31 st, New York, New York, 10001, New York, US
5.6 guest rating· 14 reviews
Convenient Location
Located in the heart of Manhattan, Hello Broadway offers easy access to iconic landmarks such as 5th Avenue, Empire State Building, and Madison Square Garden.
Modern Amenities
Enjoy the convenience of express check-in/check-out and a roundtrip airport shuttle. The air-conditioned rooms feature well-equipped kitchens, flat-screen TVs, and complimentary high-speed internet.
Nearby Attractions
Explore the vibrant neighborhood with attractions like Herald Square, Macy's, and Broadway just a short walk away. Grand Central Terminal and Times Square are also within easy reach.
Experience the best of New York City at Hello Broadway - book your stay today!
Sleeps 4 · 20 m² · Double bed, Sofa bed
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38 west 31 st, New York, New York, 10001, New York, US
Terrible
2.0Horrible experience . Management was awful, no communication , very unprofessional, the room had a bunch of issues which the management disregarded when I brought it up, actually I was ignored . I encountered many inconveniences due to their lack of support . Front desk was empty when a fire broke out on the 8th floor due to someone probably doing something illegal.. worst experience ever. Not staying there again! Also, cigarette smells coming in from the walls/bathroom, thin walls and broken amenities. And no credit or apologies for anything. This place is run down Bc of poor management . And drug dealers right outside the door ! Crazy!
its a scroll of problems ..
2.0The worst experience I’ve had in a hotel stay. WOW! From the moment I was charged, it was a mess. First I had made two reservations, each for a week but had provided two different cards since it was two of us Splitting the bill. Well, The person who charged our bill decided to charge the whole amount on one card, messing my friends account all up, And did so without even calling me first to verify. That was the first problem we encountered not even having arrived yet. Next, we arrive to the room, all looked in place until one of the shelves to hold clothes collapsed almost hitting me in the head. Next morning, we noticed the sink in the bathroom was clogged, the outlet in the bathroom had no power and part of the stove had technical issues. Oh and the room gets really hot and the fans were broken . So I made a list and went downstairs to tell management but no one was available or present , I was advised to call the phone number provided on one of the doors. I called the person, they declined my call and texted me saying they couldn’t talk, but That I can communicate via text. So I explained my issues, they said someone would come by in the morning to take a look to resolve my issues-no problem. Okay. Day went by, I received no calls, txts or anyone coming by my suite. 3 days went by and still nothing-meanwhile I was still having these issues in the room. Long story short, I spent two weeks w the issues, nothing got resolved. Horrible Experience and management .
Guest review
4.0We arrived home and found a key that we should have returned to the hotel, Hello Broadway -- we stayed there 22 May 2019 I don't know to whom to send it to. Can you help.
Cute Hotel Apartment
10.0I was quite pleased with my room at Hello Broadway (chic executive). There were plenty of restaurants, bars, and groceries around to get snacks and close to nice shopping options. I really liked having the kitchenette and could have easily cooked my own meals as there were plenty of kitchen utensils. It was a cute micro-apartment and it took me a few minutes to settle in and feel right at home. I plan on staying here on my next trip to NY.
The only review you need to read.
8.0Well, I NEVER leave reviews, but this one is much needed. The pictures are very deceiving, however it was exactly what we needed. Not what we wanted, but what we needed. We stayed in "The Lovely Suite", and it was literally 100 sq ft, and had a 40 sq ft bathroom attached. However, it was absolutely perfect. We needed a place to keep our belongings, a place to sleep, and a place to shower. This was perfect. Great location, across from the Empire State Building. Walking distance to everything, and very secluded. If you're looking for a 5 star luxury hotel, go elsewhere. If you're looking for a cozy little space to call home for a few days, stay here. I would definitely do it again, for the right occasion. They definitely get a 5 star review from me.
Guest review
6.0nella foto dell'agenzia c'erano 2 letti separati. In realtà i letti erano a castello,
Only registered guests are allowed in the guestrooms.
The property is professionally cleaned.
Contactless check-in and contactless check-out are available.
Pets not allowed
Property confirms they are implementing guest safety measures
No pets
No smoking
Contactless check-out is available
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Property is cleaned with disinfectant
Children welcome
Property uses a professional cleaning service
Professional property host/manager
Contactless check-in is available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures