Akin Suites Istanbul♡

Guest review

8.0

Great location - only a 7 min walk to the Kadikoy metro/ferry terminal that will take you all over the city. The street the hotel is located on is a bit rundown, but don't let that scare you. The staff was very hospitable and friendly. We reserved a 2 bedroom apartment which was very spacious.

Perfect staff, not so perfect facility

6.0

Firstly I should mention that hotel staffs were really helpful and careful. They solved most of our problems quite promptly and took fast action. Our additional requests such as 30min. late check-out and baggage drop after check out were approved. However facility itself has lots of problem. In our first room at first night were cold, and bedroom window frame was broken therefore huge amount of wind and all noises from the street were directly coming in. We couldn't sleep at all and it was freezing. Another experienced staff repaired the window in the morning. There weren't how water both during the night and in morning. They offered room change. But it was not possible until 14:00. They let us use another empty room's shower. New room was cold as well but there was hot water. Sound isolation was quite bad. Heater and AC at the upstairs were running really loud. Staff solved AC noise. Besides neighboring car washing service was creating terrible noise. You cannot sleep/rest during the day time. You could hear every noise made in upstairs and downstairs and next room. Not comfortable at all. Bathroom were not much clean and hair/body hair residue were present in the shower, hair-dryer, in some parts of the room from previous guests. A small piece of metal shred left in the entrance pricked into my foot and created small injury. A quick but detailed vacuum cleaning should have cleaned this small piece. No bottled water available in room, not even for a fee.

Guest review

6.0

It was conveniently located near the port so easy access to the European side of Istanbul, but there are no bars, restaurants,etc. that you would want to visit that are near the hotel.

決してお勧めできないホテルでした。

6.0

5泊しましたが一度もベットメーキングや部屋の掃除、ごみ箱のごみ捨てがありませんでした。 契約では毎日ハウスクリーニングがあると記載されていました。 ごも箱のごみは仕方なく自分でフロントに毎朝届けていました。 シャワーの温度の調節が難しく高温か低温で風邪を引いてしまいました。 またシャワーの水量がすごく低いです。 そしてシャワールームの水がトイレの板の間に染み出していました。

Guest review

8.0

there were some bugs and insects in the bedroom and we have been bitten in the bed many times. but generally speaking the hotel was so good. it has polite and nice staff, and perfect location

Guest review

10.0

Very friendly and nice people! Worth the money....