Lisbon Canaan Boutique Apartments Gaivotas

Guest review

10.0

Nice large apartment and well located

Guest review

2.0

If I could give this place 0 stars, I would. My family and I had a terrible stay here and ended up leaving early. It was very difficult to communicate with the property and received little assistance when we arrived for check in. We stood outside of the apartment building for 45 minutes before hearing back from the property. It was clear the apartment had not been cleaned. The comforter had stains and was dirty. Luckily we were able to get ahold of someone to bring us a new comforter. To top it all off, the second night we were there, we discovered bed bugs. We reached out to the property to let them know we would be leaving early and that we would like a refund for our stay. We even sent pictures of the bed bugs. Never heard back from them. We had to spend a good chunk of our vacation attempting to wash and disinfect all of our clothes at the laundry mat. The least they could do is reply to us and offer a refund. I will be contacting Expedia for further assistance, unfortunately. I would not recommend this property for your stay.

Guest review

8.0

Generally, especially for the price, a good apartment, excellent location and clean. Apartment felt a bit empty and could probably use some "touches" to make it feel more homely. Some issues with not enough hot water.

Guest review

10.0

Hafif yokuş olan bir bölgeydi. Çevrede çok sayıda restaurant ve kafe vardı. Ev çok konforluydu.

Guest review

8.0

Constant dripping coming from toilet cistern, which can be heard from double bedroom. plumber was sent but didn’t resolve the issue. We had to buy ear plugs to get some sleep. Couldn’t use washing machine as it tripped the electrics. Problem reported but not resolved. It’s a shame we had these issues as the apartment is stunning. Shutters on windows did a brilliant job of dulling the noise of the bars in the street.

Not the apartment we thought we were getting!

6.0

We were told that details of our stay would be communicated to us 24 hours ahead of time, but when I landed in Lisbon I still didn't have the information to check in. The admin responded quickly but tried to delay providing the door code until 3pm. This made check in challenging because I was reliant on wi-fi to receive the information, an inconvenience that wasn't welcome after an overnight flight. We were assigned a different unit than what appeared in the photos. Although it was just around the corner, it was a different street address than what was indicated in the listing. Our apartment did not present as well as the photos. It was dark and at street level and it needs a deep clean. After my first shower, a load of dust fell from the bathroom ceiling fan all over the floor and toilet. The shower wouldn't drain and I had to watch the water levels so it wouldn't overflow as I showered. It was very dusty throughout the unit. There's a nightclub across the street and on weekends people were smoking on our doorstep. The noise level quietened down around midnight so there was no problem for sleeping.