Traditional, 1 Queen
Sleeps 2 · 23 m² · Queen bed
- Desk, writing/work, with ergonomic chair, and electrical outlet
- Coffee/tea maker
- Cribs permitted: 1
- Duvet
- Air-conditioned
Sheraton New York Times Square Hotel
★★★★ 811 7th Avenue, 53rd Street, New York, US
6.4 guest rating· 3741 reviews
About this hotel
Luxurious Accommodations
The Sheraton New York Times Square Hotel offers a comfortable work area with a window and ergonomic chair, ensuring a productive stay.
Dining and Fitness Options
Indulge in a breakfast buffet at Hudson Market or savor prime Angus burgers at Hudson Market Burger. Stay active with personalized dining and workout programs at the on-site fitness center.
Convenient Amenities
Enjoy complimentary Wi-Fi at the computer center, and utilize fax, copy, and printing services at the 24-hour FedEx Office Print & Ship Center. With a location just steps away from popular attractions like Rockefeller Center and Times Square, make your stay unforgettable.
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Rooms & rates
Traditional, 1 Queen - Mobility Accessible, Tub
Sleeps 2 · 23 m² · Queen bed
- Desk, writing/work, with ergonomic chair, and electrical outlet
- Accessible bathtub
- Coffee/tea maker
- Cribs permitted: 1
- Duvet
Traditional, 1 Queen - Accessible, Roll-in Shower
Sleeps 2 · 23 m² · Queen bed
- Desk, writing/work, with ergonomic chair, and electrical outlet
- Coffee/tea maker
- Cribs permitted: 1
- Duvet
- Air-conditioned
Traditional, 1 Queen - Hearing Accessible
Sleeps 2 · 23 m² · Queen bed
- Desk, writing/work, with ergonomic chair, and electrical outlet
- Coffee/tea maker
- Cribs permitted: 1
- Duvet
- Air-conditioned
Traditional, 1 King
Sleeps 2 · 23 m² · King bed
- Desk, writing/work, with ergonomic chair, and electrical outlet
- Coffee/tea maker
- Cribs permitted: 1
- Duvet
- Air-conditioned
Traditional, 1 King - Mobility Accessible, Tub
Sleeps 2 · 23 m² · King bed
- Desk, writing/work, with ergonomic chair, and electrical outlet
- Accessible bathtub
- Coffee/tea maker
- Cribs permitted: 1
- Duvet
Traditional, 1 King - Accessible, Roll-in Shower
Sleeps 2 · 23 m² · King bed
- Desk, writing/work, with ergonomic chair, and electrical outlet
- Coffee/tea maker
- Cribs permitted: 1
- Duvet
- Air-conditioned
Traditional, 1 King - Hearing Accessible
Sleeps 2 · 23 m² · King bed
- Desk, writing/work, with ergonomic chair, and electrical outlet
- Coffee/tea maker
- Cribs permitted: 1
- Duvet
- Air-conditioned
Traditional, 2 Double
Sleeps 4 · 23 m² · 2× Double bed
- Desk, writing/work, with ergonomic chair, and electrical outlet
- Coffee/tea maker
- Cribs permitted: 1
- Duvet
- Air-conditioned
Traditional, 2 Double - Mobility Accessible, Tub
Sleeps 4 · 23 m² · 2× Double bed
- Desk, writing/work, with ergonomic chair, and electrical outlet
- Accessible bathtub
- Coffee/tea maker
- Cribs permitted: 1
- Duvet
Amenities
- Free WiFi
- Fitness facilities
- Accessible parking
- Private parking
- Breakfast in the room
- Breakfast takeaway containers
- Restaurant
- Bar
- Snack bar
- Air conditioning
- Pets allowed
- 24-hour front desk
- Business center
- 24-hour security
Show all 56 amenities
- Non-smoking rooms
- Non-smoking throughout
- ATM/cash machine on site
- Auditory guidance
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Concierge service
- Contactless check-in/check-out
- Delivered food - securely covered
- Dry cleaning
- Express check-in/check-out
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Higher level toilet
- Invoice provided
- Ironing service
- Key card access
- Laundry washed per local authority guidelines
- Lift / Elevator
- Lower bathroom sink
- Luggage storage
- Meeting/banquet facilities
- Minimarket on site
- Safety deposit box
- Sanitized tableware & silverware
- Shared lounge/TV area
- Smoke alarms
- Toilet with grab rails
- Visual aids: Braille
- Wheelchair accessible
- Wine/champagne
Location
811 7th Avenue, 53rd Street, New York, US
What guests say6.43741 reviews
+ Excellent, central location (close to Times Square, Central Park and subway)+ Many guests found rooms clean and linens/towels refreshed daily+ Some staff described as exceptional and efficient+ Convenient access to nearby shops and restaurants− Rooms dated, small and beds reported as very small− Inconsistent housekeeping: hairs in shower, stains on bedding for some− Confusing or unclear charges and credits (luggage fee, $35 F&B credit issues)
Cleanliness6.0
Service6.8
Location9.0
Room Quality5.5
Amenities5.8
Value for Money5.5
Great location but very dated.
5.0The location is great. Close enough to Times Square without being right on top of it and also really close to Central Park.
− The rooms are dated and small. Housekeeping wasn’t great. We had hairs in the shower, stains on the bedding and very inconsistent with what they did and didn’t leave us on a daily basis. Charge of $6 per bag to store your luggage when you check out (have never had to pay this before). Staff advised they would flag us a yellow taxi as we were leaving and put us in one of their own taxi’s and told us it was the ‘same price’ $140 to Newark I don’t think it the same price as a yellow taxi! Overall disappointing and won’t be returning.
Guest review
4.0− Disappointing Experience. Beware of the $35 Credit! I expected much more from a Sheraton hotel, especially in a city like New York. The rooms are extremely basic and simply do not meet the standards expected from such a well-known hotel brand. A warning to future guests: Be very careful with the $35 food and beverage credit at the Library Bar! We booked two rooms as a family, but on our last day, only one $35 credit was applied. Apparently, we were supposed to request separate bills for each room, something the staff NEVER explained beforehand. As a result, we lost the second room’s credit simply because of unclear instructions. Poor communication, disappointing rooms, and definitely not the Sheraton experience I expected.
A bit expensive but worth it
7.0Location, cleanliness
− Room was outdated, some personnel really nice some really rude
Ill be back .. memorable city and the Sheraton in a prime location provided what I needed
8.0Location
− WiFi in the room.was patchy...
Regular
5.0El alojamiento todo bien buen lugar limpio , deberían tener personal que hablen más idiomas
− El del counter , cuando hice el check in me trató súper mal solo hablaba inglés y no me guió ni nada para el hospedaje
Good to know
The credit card provided for payment must be presented at check-in and the cardholder and guest name must match.
Following amenities are included in daily resort fee:
2 tickets per stay for Central Park Bike Rental (2 hour rental),
$30 F&B credit per day,
Premium WiFi,