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Keio Plaza Hotel Tokyo

★★★★★ Shinjuku-ku, Nishishinjuku 2-2-1, Tokyo, JP

8.7 guest rating· 7729 reviews

About this hotel

Spectacular Views and Convenient Location

Experience panoramic views of the Shinjuku skyline at Keio Plaza Hotel Tokyo, just minutes away from Shinjuku Train Station. Enjoy free WiFi and diverse dining options during your stay.

Luxurious Amenities

Relax in comfort with flat-screen TVs, minibars, and en suite bathrooms with complimentary toiletries. Japanese-style yukata robes and slippers are provided for a touch of elegance.

Diverse Dining and Leisure Options

Indulge in Japanese, Italian, or Chinese cuisine at the hotel's restaurants. Unwind at Sky Lounge Aurora with breathtaking city views or savor premium sake at Amanogawa Sake Bar. Take advantage of the fitness center, outdoor pool, convenience store, and coworking space for a well-rounded stay.

Book your stay at Keio Plaza Hotel Tokyo now for an unforgettable experience in the heart of Shinjuku.

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Rooms & rates

Standard Twin Room - Non-Smoking

Sleeps 2 · 24 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Coffee/tea maker

Plaza Superior in South Wing - Twin Room on High Floor - Non-Smoking

Sleeps 3 · 30 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Coffee/tea maker

Standard Double Room - Non-Smoking

Sleeps 2 · 24 m² · Double bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Coffee/tea maker

Plaza Superior Double Room in South Wing - Non-Smoking

Sleeps 2 · 30 m² · Queen bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Coffee/tea maker

Plaza Superior in South Wing - Twin Room - Non-Smoking

Sleeps 3 · 30 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Coffee/tea maker

Superior Twin Room - Non-Smoking

Sleeps 3 · 34 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Coffee/tea maker

Club Floor "Premier Grand" Deluxe King Room with Club Lounge Access - Non-Smoking

Sleeps 2 · 36 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom

Club Floor "Premier Grand" Deluxe Twin Room with Club Lounge Access - Non-Smoking

Sleeps 2 · 36 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom

Club Floor "Premier Grand" Suite King Room with Club Lounge Access - Non-Smoking

Sleeps 2 · 71 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom

Superior Plus - Twin Room - Non-Smoking

Sleeps 3 · 34 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom

Amenities

  • Free WiFi
  • Outdoor pool
  • Outdoor pool - seasonal
  • Swimming pool
  • Spa/wellness center
  • Fitness facilities
  • Accessible parking
  • Parking garage
  • Breakfast in the room
  • Restaurant
  • Bar
  • Air conditioning
  • 24-hour front desk
  • Tour desk
Show all 75 amenities
  • Business center
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Family rooms
  • Airport shuttle (additional charge)
  • Access to health care professionals
  • Airport drop off
  • Airport pick up
  • ATM/cash machine on site
  • Auditory guidance
  • Babysitting/child services
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Chapel/shrine
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
  • Concierge service
  • Currency exchange
  • Daily housekeeping
  • Delivered food - securely covered
  • Designated smoking area
  • Dry cleaning
  • Electric vehicle charging station
  • Emergency cord in bathroom
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Hand sanitizer in guest room and key areas
  • Heating
  • Ironing service
  • Key card access
  • Kid meals
  • Kid-friendly buffet
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Lower bathroom sink
  • Luggage storage
  • Massage services
  • Meeting/banquet facilities
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shuttle service
  • Smoke alarms
  • Staff adhere to local safety protocols
  • Strollers
  • Temporary art galleries
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • Visual aids: Braille
  • Wheelchair accessible
  • Wine/champagne

Location

What guests say8.77729 reviews

+ Excellent location next to Shinjuku station and shopping+ Friendly, helpful staff and high service level+ Great views, sky deck and well-regarded amenities (pool, bar, club lounge)+ Comfortable club rooms and good room aesthetics− Value for money concerns; some find price not justified− Inconsistent room quality — some rooms small or outdated; low bathroom ceilings reported− Breakfast sometimes described as overpriced or underwhelming
Cleanliness8.9
Service9.2
Location9.6
Room Quality8.0
Amenities9.0
Value for Money7.2

Guest review

10.0

location, friendly staff

Shilpa · US · 2026-11-07

Guest review

10.0

Fantastic location, amazing room! Great service from staff. What more could one ask for?

Joseph · AU · 2026-11-07

Nice place to stay for a Tokyo visit!

9.0

Location, Club Room

− Occasionally elevators were very crowded and we had to wait 15+ minutes to go up or down. Amenities like shampoo/conditioner are from a previous era and should be updated.

Peterson · US · 2026-11-07

מיקום מצויין, חדר מרווח

9.0

מיקום מצויין, שירות מעולה, חדר מרווח.

− אין בחדר נקודות הטענה של USB ו/או USB tipe C

shlomo · IL · 2026-11-06

ממליצה מאוד בחום ובטוח נשוב

10.0

הכל היה מושלם, השירות, האוכל, הניקיון והמיקום

orly · IL · 2026-11-06

Luxurious Stay, Exceptional Service and Beautiful City Views

10.0

We had an absolutely wonderful stay at this luxurious hotel. We booked two connecting rooms, which was perfect for our group, allowing us to spend time together while still having separate spaces. The rooms were exceptionally spacious, each with two double beds and a seating area. They were quiet and comfortable, with a small refrigerator, plenty of charging outlets, a kettle, coffee and tea, and a fully equipped bathroom. Housekeeping was excellent. The rooms were cleaned every morning, beds were made, fresh towels were provided, and complimentary bottled water was replenished daily. The staff were exceptionally kind and attentive. They helped arrange taxis and communicate with drivers. Luggage handling was also very efficient: our suitcases were delivered directly to our rooms once they were ready. Breakfast was varied, fresh and high quality. The hotel has two breakfast venues with a similar selection, both offering a pleasant experience. One was a little quieter and more comfortable than the other. Our room included access to the hotel's lounge, open throughout the day, with complimentary Starbucks coffee drinks, comfortable seating and lovely city views. Snacks were available at an additional charge. We also visited the hotel's upper-floor bar every evening. It offered drinks, light meals and beautiful city views, making it a lovely place to unwind at the end of the day. Hotel guests also receive a 10% discount. The hotel also has several convenient facilities, including a 7-Eleven, gift shop, small bakery, gym and swimming pool.

− The only downside for us was the location in terms of public transportation. Although there is a metro station close to the hotel, it is not a major station, so getting to many places around Tokyo often required several transfers. Some of these transfers were quite inconvenient and involved long walks between platforms or connecting lines. Shinjuku Station is also an option, but it is approximately a 10–15-minute walk from the hotel. This was not a major issue, but it did make getting around the city a little less convenient.

Sagie · IL · 2026-11-06

Good to know

The property requires either a copy of your credit card or a deposit payment, at check-in.

Please note, currency exchange is available. Please contact the property in advance for more details.

Any damage or loss to the property caused by the guests including from smoking in the room/ outside designated areas will incur a cost that will be shared and agreed on during check-in. Damages will be charged to the debit/credit card provided at the time of check-in.

Children aged 12 and under can only use the Club Lounge from 07:00 to 17:30Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.