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Where We Sleep

Tivoli Palazzo Gaddi Firenze Hotel

★★★★★ Via del Giglio 9, Florence, IT

9.3 guest rating· 1672 reviews

About this hotel

Historic Renaissance Building

Experience the charm of a Renaissance Palazzo Gaddi, dating back to 1596, featuring traditional Florentine Baroque halls and a rooftop terrace with stunning city views.

Elegant Rooms with Modern Amenities

Indulge in rooms with frescoed walls, antique furniture, air conditioning, satellite TV, minibar, and safe, all complemented by free WiFi throughout the property.

Delightful Dining and Convenient Location

Savor Tuscan and Mediterranean cuisine at the Palazzo Gaddi restaurant, enjoy drinks on the terrace, and benefit from the hotel's proximity to Florence Cathedral and Santa Maria Novella Train Station.

Book now to immerse yourself in the rich history and luxury of Palazzo Gaddi.

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Rooms & rates

Premium Grand Room

Sleeps 2 · 20 m² · 2× Twin bed, Queen bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Emergency cord in bathroom

Premium Double or Twin Room with View

Sleeps 2 · 22 m² · 2× Twin bed, Double bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Emergency cord in bathroom

Junior Suite

Sleeps 2 · 33 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Emergency cord in bathroom

Premium Double or Twin Room

Sleeps 2 · 18 m² · Double bed, 2× Twin bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom

Deluxe Room

Sleeps 2 · 17 m² · Extra-large double bed (Super-king size), 2× Twin bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Emergency cord in bathroom

Suite Duplex

Sleeps 2 · 41 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Emergency cord in bathroom

Amenities

  • Free WiFi
  • Spa/wellness center
  • Sauna
  • Private parking
  • Breakfast in the room
  • Breakfast takeaway containers
  • Restaurant
  • Bar
  • Screens / Barriers between staff and guests for safety
  • Snack bar
  • Air conditioning
  • Pets allowed
  • 24-hour front desk
  • Business center
Show all 74 amenities
  • Mobile app for room service
  • Room service
  • Non-smoking rooms
  • Non-smoking throughout
  • Access to health care professionals
  • Cashless payment available
  • CCTV in common areas
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Contactless check-in/check-out
  • Daily housekeeping
  • Delivered food - securely covered
  • Dry cleaning
  • Electric vehicle charging station
  • Emergency cord in bathroom
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Fruits
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Higher level toilet
  • Invoice provided
  • Ironing service
  • Key card access
  • Kid meals
  • Kid-friendly buffet
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Lower bathroom sink
  • Luggage storage
  • Massage services
  • Meeting/banquet facilities
  • Outdoor furniture
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Soundproof rooms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Steam room
  • Terrace
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • Visual aids: Braille
  • Wheelchair accessible
  • Wine/champagne

Location

What guests say9.31672 reviews

+ Excellent/attentive staff (multiple named staff praised)+ Superb, central location (short walk to train station and major sites)+ Beautiful historic palazzo building and iconic lobby+ Rooftop with Duomo views and secret garden− Interior and rooms need updating to match price− Poor cappuccino / mixed F&B quality− Strong perfume in lobbies/hallways (can cause headaches)
Cleanliness9.5
Service9.9
Location10.0
Room Quality8.8
Amenities9.4
Value for Money8.6

Perfectly located Florentine charm

9.0

The hotel had a lovely old Florentine charm to it. The location was great for access to museums and places of interest

Emiliana · US · 2026-09-19

Guest review

6.0

Well decorated. Clean. Good location.

− Overpriced for the size of the room. Shower kept leaking water onto the restroom floor. Very small room.

Natee · TH · 2026-09-18

Guest review

9.0

Excellent location and beautiful hotel - staff at the hotel were very kind and hugely accommodating. Really enjoyed our stay and would highly recommend!!

Niamh · IE · 2026-09-17

10/10 experience!!

10.0

Absolutely amazing! Lovely staff, fantastic location, rooms couldn’t be better. Would recommend to anyone staying in Florence.

− Nothing

Alex · GB · 2026-09-17

Ótima localização e limpeza.

10.0

Limpeza

Marco · BR · 2026-09-16

A lovely hotel in a good location

10.0

The decor and the central location. It has a lovely garden.The staff were very helpful

− Our room was quite small.

Gillian · GB · 2026-09-11

Good to know

When travelling with pets, please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 35kg. A charge of 50€ per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.

When booking more than 6 rooms, different policies and additional supplements may apply. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A deposit may be required at the property.