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Where We Sleep

The Palace, a Luxury Collection Hotel, Madrid

★★★★★ Plaza de las Cortes, 7, Madrid, ES

8.6 guest rating· 566 reviews

About this hotel

Luxury Hotel in Madrid's Art Triangle

Elegant Facilities : The Westin Palace is a luxurious hotel situated in the heart of Madrid, just steps away from iconic landmarks such as the Prado, Thyssen, and Reina Sofia Museums.

Stunning Stained-Glass Dome : Guests can enjoy a delightful buffet breakfast under the hotel's famous stained-glass dome, accompanied by soothing music for a perfect start to the day.

Historic Charm and Modern Comfort : The rooms at the Palace blend historic charm with modern amenities, featuring the award-winning Westin Heavenly Bed and Bath, antique furniture, and internet television.

Immerse yourself in luxury and history at the Westin Palace - book your stay now for an unforgettable experience in Madrid!

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Rooms & rates

Royal Suite

Sleeps 4 · 168 m² · King bed

  • Desk, writing/work, electrical outlet
  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrooms: 1.5

Premium Room

Sleeps 3 · 33 m² · 2× Twin bed

  • Desk, writing/work, electrical outlet
  • Desk
  • Air conditioning
  • Marble bathroom
  • Coffee/tea maker

Premium Cortes

Sleeps 3 · 35 m² · King bed

  • Desk, writing/work, electrical outlet
  • Desk
  • Air conditioning
  • Marble bathroom
  • Coffee/tea maker

Deluxe Guest room

Sleeps 2 · 31 m² · 2× Twin bed

  • Desk, writing/work, electrical outlet
  • Desk
  • Air conditioning
  • Marble bathroom
  • Coffee/tea maker

Palace Room

Sleeps 3 · 35 m² · 2× Twin bed

  • Desk, writing/work, electrical outlet
  • Desk
  • Air conditioning
  • Marble bathroom
  • Grand Premium Guest Room

Premium Neptuno

Sleeps 3 · 37 m² · 2× Twin bed

  • Desk, writing/work, electrical outlet
  • Desk
  • Air conditioning
  • Marble bathroom
  • Coffee/tea maker

Grand Premium Neptuno

Sleeps 3 · 38 m² · King bed

  • Desk, writing/work, electrical outlet
  • Desk
  • Air conditioning
  • Marble bathroom
  • Coffee/tea maker

Deluxe Guest room - 2 Single, Courtyard View

Sleeps 2 · 31 m² · 2× Single bed

  • Desk, writing/work, electrical outlet
  • Desk
  • Air conditioning
  • Marble bathroom
  • Coffee/tea maker

Deluxe Guest room - 1 King, Courtyard View

Sleeps 2 · 31 m² · King bed

  • Desk, writing/work, electrical outlet
  • Desk
  • Air conditioning
  • Marble bathroom
  • Coffee/tea maker

Premium Neptuno - 1 King

Sleeps 3 · 37 m² · King bed

  • Desk, writing/work, electrical outlet
  • Desk
  • Air conditioning
  • Marble bathroom
  • Coffee/tea maker

Amenities

  • Paid WiFi
  • WiFi available
  • Fitness/spa locker rooms
  • Spa/wellness center
  • Spa/wellness center services
  • Fitness facilities
  • Private parking
  • Valet parking
  • Breakfast in the room
  • Breakfast takeaway containers
  • Restaurant
  • Bar
  • Barber/beauty shop
  • Screens / Barriers between staff and guests for safety
Show all 80 amenities
  • Air conditioning
  • Pets allowed
  • Pet basket
  • Pet bowls
  • 24-hour front desk
  • Business center
  • Mobile app for room service
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Family rooms
  • ATM/cash machine on site
  • Beauty Services
  • Car hire
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Contactless check-in/check-out
  • Currency exchange
  • Daily housekeeping
  • Delivered food - securely covered
  • Dry cleaning
  • Express check-in/check-out
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Fruits
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hair Salon Services
  • Hand sanitizer in guest room and key areas
  • Heating
  • Ironing service
  • Key access
  • Key card access
  • Kid meals
  • Kid-friendly buffet
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Manicure
  • Massage services
  • Meeting/banquet facilities
  • Packed lunches
  • Pedicure
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Shuttle service (additional charge)
  • Smoke alarms
  • Soundproof rooms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Toilet with grab rails
  • Wheelchair accessible
  • Wine/champagne

Location

What guests say8.6566 reviews

+ Great location+ Outstanding service+ Beautiful rooms+ Wonderful amenities− Cleanliness issues in some areas− Breakfast variety and cleanliness complaints
Cleanliness8.3
Service8.9
Location9.1
Room Quality8.4
Amenities8.7
Value for Money8.5

Maravillosa

10.0

Casi todo. La habitación, su ubicación...

− El Check out

Ileana · MX · 2026-11-04

Guest review

5.0

− Alors que j'arrivais en décalage par rapport à ma Famille, le personnel n'a pas laissé mon épouse et ma fille accéder à la chambre tant que je n'étais pas arrivé alors que l'établissement possédait une garantie bancaire par le site ... inacceptable pour un établissement qui se dit 5*

Fabrice · FR · 2026-10-29

excelente experiencia

10.0

excelente lugar

Javier · MX · 2026-10-26

Excelente

10.0

El hotel es precioso y las habitaciones espectaculares.

Patricia · CL · 2026-10-20

Guest review

10.0

− Завтраки

Vladimir · ES · 2026-10-18

Good to know

A deposit may be required at the property.