Skip to content
Where We Sleep

Queensway Hotel, Sure Hotel Collection by Best Western

★★★ 147-149 Sussex Gardens, London, GB

7.2 guest rating· 4255 reviews

About this hotel

Convenient Location

Located in the heart of Paddington, Queensway Hotel, Sure Hotel Collection by Best Western is just a stone's throw away from Paddington Railway Station, offering easy access to explore the city.

Comfortable Rooms

The hotel boasts spacious rooms with modern decor, work desks, personal safes, and complimentary Wi-Fi, providing a comfortable and relaxing stay for guests.

Delicious Breakfast

Start your day right with a generous continental breakfast buffet served in the bright dining room, offering a variety of options including fresh coffee, cereals, and fruit juices.

Experience the perfect blend of convenience, comfort, and great hospitality at Queensway Hotel. Book your stay now for an unforgettable experience.

These prices drop 10% for members

Membership is free and takes one email address. No password, and the prices on this page update straight away.

Price drops on hotels you save, plus our price research. One click to stop.Already a member? Sign in

Rooms & rates

Standard Twin Room - Non-Smoking

Sleeps 2 · 14 m² · 2× Twin bed

  • Desk
  • Coffee/tea maker
  • Safety deposit box
  • Hair dryer
  • Cots

Standard Room with One Double Bed and One Single Bed - Non-Smoking

Sleeps 3 · 18 m² · Twin bed, Double bed

  • Desk
  • Coffee/tea maker
  • Safety deposit box
  • Hair dryer
  • Cots

Standard Room with Three Single Beds - Non-Smoking

Sleeps 3 · 21 m² · 3× Twin bed

  • Desk
  • Coffee/tea maker
  • Safety deposit box
  • Hair dryer
  • Cots

Cozy Single Room - Non-Smoking

Sleeps 1 · Twin bed

  • Desk
  • Coffee/tea maker
  • Safety deposit box
  • Hair dryer

Executive King Room with Sofa Bed - Non-Smoking

Sleeps 4 · 45 m² · Extra-large double bed (Super-king size), Sofa bed

  • Desk
  • Coffee/tea maker
  • Safety deposit box
  • Hair dryer

Standard Single Room - Non-Smoking

Sleeps 1 · 9 m² · Twin bed

  • Desk
  • Coffee/tea maker
  • Safety deposit box
  • Hair dryer

Standard Double Room - Non-Smoking

Sleeps 2 · 12 m² · Double bed

  • Desk
  • Coffee/tea maker
  • Safety deposit box
  • Hair dryer
  • Cots

Standard Single Loft Room

Sleeps 1 · 9 m² · Twin bed

  • Desk
  • Coffee/tea maker
  • Safety deposit box
  • Hair dryer

Standard Twin Loft Room

Sleeps 2 · 14 m² · 2× Twin bed

  • Desk
  • Coffee/tea maker
  • Safety deposit box
  • Hair dryer

Standard Triple Loft Room

Sleeps 3 · 18 m² · Twin bed, Double bed

  • Desk
  • Coffee/tea maker
  • Safety deposit box
  • Hair dryer

Amenities

  • Free WiFi
  • Screens / Barriers between staff and guests for safety
  • 24-hour front desk
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Daily housekeeping
  • Delivered food - securely covered
Show all 37 amenities
  • Express check-in/check-out
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Invoice provided
  • Key card access
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Lockers
  • Luggage storage
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Sanitized tableware & silverware
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Location

What guests say7.24255 reviews

+ Friendly staff+ Great location+ Plentiful breakfast− Small rooms− Cleanliness issues− Amenities lacking
Cleanliness6.5
Service8.1
Location8.6
Room Quality6.5
Amenities6.0
Value for Money7.0

Ein gutes Frühstück hätte alles rosiger aussehen lassen.

5.0

Die Lage in Paddington ist hervorragend. Die Betten haben sich sehr gut geschlafen. Das Personal am Empfang war immer sehr freundlich.

− Ich hatte noch nie so ein schlechtes, einseitiges Frühstück. Nicht mal einen vernünftigen Tee konnte man trinken, weil die Tasse so klein war und die Wassermenge für einen Beutel Schwarztee viel zu gering. Als Belag für Toast gab es nur Käse und billige Fertigkonfitüre. Das Bad ist winzig. Für Personen ab 80 Kg vermutlich nicht mehr geeignet.

Ines · DE · 2026-09-19

Would recommend

9.0

Liked laminate flooring - no dust. Public transport 10 minute walk in all directions.

− Basin slow emptying. Bath high to get in/out of.

lesley · GB · 2026-09-18

Guest review

8.0

Super localisation. Dans un quartier vivant où l'on peut trouver de nombreux commerce et restaurant ouvert jusqu'à tard. La proximité avec la gare.👍🏾 La proximité avec Hyde Park 👍🏾 La serviabilité du personnelle 👍🏾 Le rapport qualité prix au vu des tarifs qui sont pratiqués dans Londres

− Les équipements sont très élémentaires.

Christelle · FR · 2026-09-17

Good location and friendly staff

6.0

The location of the hotel, just a short walk from Paddington Station was very convenient and the staff members we dealt with were helpful and friendly. We checked in early and they were able to store our luggage untl we returned later in the day. And the same on the day we checked out, we had a late flight so they stored our luggage while we went visiting more sites. The rooms are basic but clean and comfortable when you are not spending much time there.

− The breakfast was pretty poor - poor quaility pastries and coffee.

Cara · IE · 2026-09-17

Mauvais rapport qualité /prix

6.0

Bon emplacement

− Londres est réputé pour être une ville chère mais définitivement le rapport qualité prix de cet hôtel pose question. Au 4 étage ( ascenceur jusqu au 3) chambre convenable mais très mauvaise literie et salle de bains cabine ….

Michele · FR · 2026-09-17

Good to know

Please note that there are only 2 parking spaces, available on a first come, first served basis.

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that rooms on the 4th floor, do not have elevator access. If you have limited mobility, please let us know in advance so we can allocate your room accordingly to try and meet your needs.

Please note bathrooms are limited in size as the hotel is a converted victorian building.

Please note Breakfast is continental only and served between 7.30 and 9.30 am daily. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.