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Where We Sleep

Hotel Indigo Florence by IHG

★★★★ Via Jacopo da Diacceto, 16/20, Florence, IT

9 guest rating· 486 reviews

About this hotel

Luxurious Accommodation with Garden Oasis

Hotel Indigo Florence, an IHG Hotel, offers a serene escape in the heart of Florence. Enjoy the lush garden, private parking, and a stylish shared lounge.

Culinary Delights and Multilingual Staff

Start your day with a diverse breakfast selection, including buffet and à la carte options. Our multilingual staff fluent in Arabic, German, English, and Spanish are dedicated to enhancing your experience.

Prime Location and Nearby Attractions

Conveniently located near iconic landmarks like Santa Maria Novella and Strozzi Palace, our 4-star hotel is the perfect base for exploring Florence. Don't miss out on the nearby Fortezza da Basso and Piazza del Duomo di Firenze.

Book now for an unforgettable stay at Hotel Indigo Florence, where luxury meets convenience.

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Rooms & rates

Room (1 Single Bed)

Sleeps 1 · 12 m² · Twin bed

  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Partially open bathroom
  • Portable bathtub seat

Suite, 1 King Bed with Sofa bed

Sleeps 4 · 26 m² · King bed, Sofa bed

  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Partially open bathroom
  • Portable bathtub seat

Suite (1 King, Single Sofa Bed)

Sleeps 3 · 26 m² · King bed, Sofa bed

  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Partially open bathroom
  • Portable bathtub seat

King Suite with Sofa Bed

Sleeps 4 · 31 m² · Extra-large double bed (Super-king size), Sofa bed

  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Emergency cord in bathroom
  • Coffee/tea maker

King Suite with Single Sofa Bed

Sleeps 3 · 28 m² · Extra-large double bed (Super-king size), Sofa bed

  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Emergency cord in bathroom
  • Coffee/tea maker

Standard Double Room

Sleeps 2 · 19 m² · Double bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Emergency cord in bathroom

Standard Room

Sleeps 2 · 18 m² · Queen bed

  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Emergency cord in bathroom
  • Coffee/tea maker

Standard King Room

Sleeps 2 · 18 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Emergency cord in bathroom
  • Coffee/tea maker

Small Double Room

Sleeps 1 · 14 m² · Twin bed

  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Emergency cord in bathroom
  • Coffee/tea maker

Premium King Room

Sleeps 2 · 19 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Emergency cord in bathroom
  • Coffee/tea maker

Amenities

  • Free WiFi
  • Outdoor pool
  • Outdoor pool - seasonal
  • Swimming pool
  • Fitness center
  • Accessible parking
  • Private parking
  • Restaurant
  • Bar
  • Screens / Barriers between staff and guests for safety
  • Air conditioning
  • Pets allowed
  • Pet basket
  • Pet bowls
Show all 72 amenities
  • Sun loungers or beach chairs
  • 24-hour front desk
  • Business center
  • Room service
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Access to health care professionals
  • Board games/puzzles
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Daily housekeeping
  • Dry cleaning
  • Emergency cord in bathroom
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Games room
  • Garden
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Indoor play area
  • Invoice provided
  • Ironing service
  • Key access
  • Kid meals
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Outdoor furniture
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shallow end
  • Shared lounge/TV area
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Soundproof rooms
  • Staff adhere to local safety protocols
  • Table tennis
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • Wheelchair accessible
  • Wine/champagne

Location

© OpenStreetMap contributors

Via Jacopo da Diacceto, 16/20, Florence, IT

Check-in
from 03:00 PM to 12:00 AM
Check-out
until 12:00 PM

What guests say9486 reviews

+ Friendly staff+ Clean rooms+ Excellent breakfast+ Great locationMinor issues with room sizeSome concerns about nighttime safety in the area
Cleanliness9.2
Service9.2
Location8.7
Room Quality8.7
Amenities9.2
Value for Money8.7

Close to the train station with a great room.

9.0

It was really nice place to stay, modern rooms. Close to the train station which was important to us.

We had a leak in the room.

Kristy · US · 2026-07-25

Close to train station.

9.0

Close the train station Pool was great to escape the heat.

Kristy · US · 2026-07-25

Da sogni

10.0

Eccellente

Tutto perfetto

Marco Stefano · IT · 2026-07-19

Wonderful stay

10.0

This was a perfect hotel for me. On a group tour through Italy I used airline miles and came a day early. This hotel is an easy 5 minute walk from the Tram right out of the airport, including my suitcases. Very comfortable bed, great air conditioning. Large closet and bathroom was great. Room & hotel was very clean. It was a wonderful mix of beautiful Italian charm but incredibly well updated. Really a beautiful stay. Il thrilled with my choice to stay here. Staff very polite and helpful, everyone spoke English which IMO isn’t necessary but admittedly is helpful. I was wiped out so chose to also eat dinner here. Delicious! I had the Cascio de Pepe with truffles and a delightful drink. Everything was so good and looked beautiful. Breakfast was very good, the fruit was perfectly ripe and full of flavor. I made two trips just for the fruit. It is in season, but so many times at a hotel the fruit is not ripe and bland. Highly recommend this hotel. Thank you to the staff here that made my stay such a delight.

B8299BRcindyb · 2026-07-17

Guest review

9.0

Prestations conformes au niveau attendu

francois pletin · FR · 2026-07-17

Good location but not comfortable stay.

4.0

We are ihg Diamond members and have stayed at many different location of IHG hotels such as Indigo hotel, the kimpton hotel and intercontinental hotel. My first impression when arrived at the indigo hotel in Florence was the decor of the lobby. Red, black and among other colors reminding me of the kimpton which was a total turn off, unwelcome and gloomy. The check-in was good but not the same standard as other indigo hotels we have stayed. The elevator was the smallest and no air conditioning which was quite uncomfortable and claustrophobic. The room we checked in has a balcony but small, the bathroom’s tub trim was moldy, the amenities and hospitalities are incomparable to U.S standard. I asked for ice and was told to come down and get it myself at the bar. Came down to the bar and the ice was given to me in a clear trash bag with no ice bucket. So unprofessional at so many levels. I would not stay at this hotel other than the convenient of getting access to the train terminal and the markets.

thomas81271 · RICHBORO, PENNSYLVANIA · 2026-07-16

Good to know

Swimming pool: Closed from Mon, Sep 14, 2026 until Mon, May 31, 2027

A deposit may be required at the property.

Pets

Pets are allowed on request. Charges may be applicable.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in all areas and is free of charge.

Children and extra bed policy

Children of any age are allowed.

Children up to and including 2 years old stay for free when using an available cot.

Children up to and including 12 years old stay for free when using an existing bed.

You haven't added any extra beds.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Parking

Private parking is possible on site (reservation is not possible) and costs EUR 35 per day.