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ibis London Excel-Docklands

★★★ 9 Western Gateway, Royal Victoria Dock, London, GB

8.1 guest rating· 5979 reviews

About this hotel

Stunning Views and Convenient Location

Modern Rooms and Amenities

The bright and modern rooms at ibis Docklands offer a comfortable stay with a flat-screen TV, private bathroom, and tea/coffee facilities for guests to enjoy.

Dining and Relaxation Options

Guests can dine at the on-site restaurant offering a variety of dishes, unwind at the bar, or opt for the convenient snack service during their stay.

Easy Access to London Attractions

Located near DLR stations, the hotel provides easy access to central London, London City Airport, Canary Wharf, and Greenwich. Additionally, popular destinations like Westfield Stratford shopping centre and the Olympic Park are just a short tube journey away.

Experience comfort, convenience, and stunning views - book your stay at ibis London Excel-Docklands now.

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Rooms & rates

Double SweetRoom

Sleeps 2 · 16 m² · Double bed

  • Desk
  • Private bathroom
  • Coffee/tea maker
  • Shower
  • TV

Twin Room

Sleeps 2 · 16 m² · Twin bed

  • Desk
  • Private bathroom
  • Coffee/tea maker
  • Shower
  • TV

Double Room - Disability Access

Sleeps 2 · 16 m² · Double bed

  • Desk
  • Private bathroom
  • Adapted bath
  • Emergency cord in bathroom
  • Coffee/tea maker

Premium Double Room

Sleeps 2 · 16 m² · Double bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker
  • Coffee machine

Premium Twin Room

Sleeps 2 · 16 m² · Twin bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker
  • Coffee machine

Accessible Twin Room

Sleeps 2 · 16 m² · 2× Twin bed

  • Desk
  • Private bathroom
  • Adapted bath
  • Emergency cord in bathroom
  • Coffee/tea maker

Amenities

  • Free WiFi
  • Accessible parking
  • Private parking
  • Restaurant
  • Bar
  • Screens / Barriers between staff and guests for safety
  • Snack bar
  • Pets allowed
  • 24-hour front desk
  • Business center
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Access to health care professionals
Show all 63 amenities
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Daily housekeeping
  • Delivered food - securely covered
  • Designated smoking area
  • Dry cleaning
  • Electric vehicle charging station
  • Emergency cord in bathroom
  • Express check-in/check-out
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Fruits
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Invoice provided
  • Ironing service
  • Key card access
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Lower bathroom sink
  • Luggage storage
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Private check-in/check-out
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shared lounge/TV area
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Soundproof rooms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Toilet with grab rails
  • Wheelchair accessible
  • Wine/champagne

Location

© OpenStreetMap contributors

9 Western Gateway, Royal Victoria Dock, London, GB

Check-in
from 03:00 PM
Check-out
until 12:00 PM

What guests say8.15979 reviews

+ Friendly staff+ Great location+ Good value for money− Dirty rooms− Uncomfortable bedding− Small rooms
Cleanliness7.2
Service9.2
Location8.8
Room Quality6.7
Amenities8.2
Value for Money8.2

I would definitely stay there again and recommend it to family and friends.

10.0

The food was wonderful especially the Mozzarella Sticks. The staff was very helpful and we felt very welcome even after we had checked out.

− None

Katherine · GB · 2026-09-19

Fab location for the O2 and great staff!

8.0

The staff made me feel instantly welcomed and were very helpful and chatty when I arrived. As I was travelling solo this was much appreciated as it’s nice to know the staff care. The location is also excellent for any events at either the ExCel or London’s O2 Arena. It’s a five minute walk from two different tube stations with great links to central London, and also a two minute walk to the cable car, which is a really fun way to arrive at the O2!

− The rooms need a bit of modernisation and the pillows weren’t great.

Rebecca · GB · 2026-09-17

MacBook stolen from luggage lock up

1.0

− MacBook was stolen from the luggage lock up

Lynette · IE · 2026-09-17

Good to know

Please note that this hotel does not accept bookings made using Maestro cards.

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.