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ibis London Excel-Docklands

★★★ 9 Western Gateway, Royal Victoria Dock, London, GB

8.1 guest rating· 6003 reviews

About this hotel

Stunning Views and Convenient Location

Modern Rooms and Amenities

The bright and modern rooms at ibis Docklands offer a comfortable stay with a flat-screen TV, private bathroom, and tea/coffee facilities for guests to enjoy.

Dining and Relaxation Options

Guests can dine at the on-site restaurant offering a variety of dishes, unwind at the bar, or opt for the convenient snack service during their stay.

Easy Access to London Attractions

Located near DLR stations, the hotel provides easy access to central London, London City Airport, Canary Wharf, and Greenwich. Additionally, popular destinations like Westfield Stratford shopping centre and the Olympic Park are just a short tube journey away.

Experience comfort, convenience, and stunning views - book your stay at ibis London Excel-Docklands now.

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Rooms & rates

Double Room - Disability Access

Sleeps 2 · 16 m² · Double bed

  • Desk
  • Private bathroom
  • Adapted bath
  • Emergency cord in bathroom
  • Coffee/tea maker

Premium Double Room

Sleeps 2 · 16 m² · Double bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker
  • Coffee machine

Premium Twin Room

Sleeps 2 · 16 m² · Twin bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker
  • Coffee machine

Double SweetRoom

Sleeps 2 · 16 m² · Double bed

  • Desk
  • Private bathroom
  • Coffee/tea maker
  • Shower
  • TV

Twin Room

Sleeps 2 · 16 m² · Twin bed

  • Desk
  • Private bathroom
  • Coffee/tea maker
  • Shower
  • TV

Accessible Twin Room

Sleeps 2 · 16 m² · 2× Twin bed

  • Desk
  • Private bathroom
  • Adapted bath
  • Emergency cord in bathroom
  • Coffee/tea maker

Amenities

  • Free WiFi
  • Accessible parking
  • Private parking
  • Restaurant
  • Bar
  • Screens / Barriers between staff and guests for safety
  • Snack bar
  • Pets allowed
  • 24-hour front desk
  • Business center
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Access to health care professionals
Show all 63 amenities
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Daily housekeeping
  • Delivered food - securely covered
  • Designated smoking area
  • Dry cleaning
  • Electric vehicle charging station
  • Emergency cord in bathroom
  • Express check-in/check-out
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Fruits
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Invoice provided
  • Ironing service
  • Key card access
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Lower bathroom sink
  • Luggage storage
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Private check-in/check-out
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shared lounge/TV area
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Soundproof rooms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Toilet with grab rails
  • Wheelchair accessible
  • Wine/champagne

Location

© OpenStreetMap contributors

9 Western Gateway, Royal Victoria Dock, London, GB

Check-in
from 03:00 PM
Check-out
until 12:00 PM

What guests say8.16003 reviews

+ Excellent location for O2/ExCeL/train/tube/cable car+ Friendly, helpful and attentive staff (including gestures like room decoration and free cookies)+ Good, varied buffet breakfast+ Clean rooms and nice river views in some rooms− Small or awkward rooms and pod-style bathrooms with limited privacy− Noise and construction/maintenance disturbances (drilling, banging, lift repair)− High prices for food and drinks (wine and breakfast cited)
Cleanliness8.2
Service8.9
Location9.2
Room Quality7.4
Amenities8.0
Value for Money6.9

Good location

7.0

Good Location with good transport links

− The air con was very noisy and periodically came on through the night

keir · GB · 2026-11-07

It was ok

9.0

Location

− Lifts, corridors looking tired

Alan · GB · 2026-11-07

Staff were so helpful & very smiley in the breakfast room. Great location for visiting the O2.

10.0

Great central location & parking

− Nothing

Jo · GB · 2026-11-07

Guest review

10.0

Great services, including the complementary wine . Check out 12 noon unlike other hotels

− No local restaurant around

Wefly Travel Concept ltd · NG · 2026-11-07

Great Staff and fab location.

8.0
Timothy O'Neil-Dunne · US · 2026-11-06

Good to know

Please note that this hotel does not accept bookings made using Maestro cards.

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.