Two-Bedroom Suite
Sleeps 6 · 260 m² · Sofa bed
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee machine
- Minibar
Palazzo Firenze by Baglioni Hotels & Resorts
★★★★★ Via Ghibellina 87, Florence, IT
9.3 guest rating· 248 reviews
About this hotel
Luxurious 18th-Century Elegance
Historic Charm Meets Modern Luxury
Experience frescoed ceilings, a stylish lounge, and a music room for entertainment.
Opulent Rooms and Fine Dining
Indulge in rooms with antique furniture, plasma TVs, and luxurious bathrooms. Enjoy simple, tasty dishes from the on-site restaurant and award-winning wines from Pinchiorri winery.
Book your stay at Relais Santa Croce for a blend of historic beauty and modern luxury.
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Rooms & rates
Junior Suite with Terrace
Sleeps 2 · 37 m² · Queen bed
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee machine
- Minibar
De Pepi Suite, Stay for Kids and Teens Included
Sleeps 3 · 91 m² · King bed
- Desk
- Desk chair
- Laptop-friendly workspace
- Bathrobe
- Private bathroom
Family Junior Suite, Stay for Kids and Teens Included
Sleeps 5 · 70 m² · 2× King bed
- Desk
- Desk chair
- Laptop-friendly workspace
- Bathrobe
- Private bathroom
Florentine Suite, Stay for Kids and Teens Included
Sleeps 3 · 46 m² · King bed
- Desk
- Desk chair
- Laptop-friendly workspace
- Bathrobe
- Private bathroom
Da Verrazzano Suite, Stay for Kids and Teens Included
Sleeps 4 · 168 m² · King bed
- Desk
- Desk chair
- Laptop-friendly workspace
- Bathrobe
- Private bathroom
Santa Croce Royal Suite, Stay for Kids and Teens Included
Sleeps 6 · 258 m² · 2× King bed
- Desk
- Desk chair
- Laptop-friendly workspace
- Bathrobe
- Private bathroom
Deluxe Room
Sleeps 2 · 27 m² · King bed
- Desk
- Desk chair
- Laptop-friendly workspace
- Bathrobe
- Private bathroom
Junior Suite, Stay for Kids and Teens Included
Sleeps 3 · 42 m² · King bed
- Desk
- Desk chair
- Laptop-friendly workspace
- Bathrobe
- Private bathroom
Grand Deluxe Room, Stay for Kids and Teens Included
Sleeps 2 · 30 m² · King bed
- Desk
- Desk chair
- Laptop-friendly workspace
- Bathrobe
- Private bathroom
Amenities
- Free WiFi
- Private parking
- Valet parking
- Breakfast in the room
- Restaurant
- Bar
- Snack bar
- Air conditioning
- Pets allowed
- Pet basket
- Pet bowls
- 24-hour front desk
- Tour desk
- Room service
Show all 77 amenities
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Airport shuttle (additional charge)
- Airport drop off
- Airport pick up
- Babysitting/child services
- Broadcast Live sport events
- Car hire
- Cashless payment available
- CCTV in common areas
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Concierge service
- Contactless check-in/check-out
- Cooking class
- Cycling
- Daily housekeeping
- Dry cleaning
- Electric vehicle charging station
- Evening entertainment
- Express check-in/check-out
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Fruits
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Happy hour
- Heating
- Ironing service
- Key card access
- Kid meals
- Kid-friendly buffet
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Live music/performance
- Luggage storage
- Meeting/banquet facilities
- Outdoor fireplace
- Packed lunches
- Physical distancing in dining areas
- Physical distancing rules followed
- Private check-in/check-out
- Process in place to check health of guests
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared stationery like menus, pens are removed
- Shuttle service (additional charge)
- Smoke alarms
- Soundproof rooms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Temporary art galleries
- Themed dinner nights
- Tour/class on local culture
- Walking tours
- Wine/champagne
Location
Via Ghibellina 87, Florence, IT
- Check-in
- from 02:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say9.3248 reviews
+ Excellent location+ Friendly staff+ Great breakfast+ Beautiful building− It was expensive for what was offered− WiFi dropped occasionally
Cleanliness9.3
Service9.7
Location9.8
Room Quality9.2
Amenities9.3
Value for Money8.2
An elevated and curated experience.
10.0The staff was amazing and the amenities were wonderful. It was down a quiet street and yet everything was walkable.
− Nothing!
Great location, breakfast and staff but vastly overpriced.
7.0Breakfast was amazing, as were the staff - especially Ali who did our room and Emanuele from the breakfast room. Great location, everywhere can be reached in about 15 minutes on foot.
− The hotel has a strange setup where instead of a reception you are checked in at a table with a laptop. The bar and lounge sadly lack atmosphere as the ceilings are super high and so the minimalist designer furniture gets lost and does not fit the space. Other than breakfast we did not use the bar or restaurant for that reason. The room rate was overpriced given that there is no spa, pool or garden, it is literally a palazzo with 36 rooms that feels half furnished.
Fantastico! Enjoy being pampered!
10.0The staff was outstanding! Dinner at Guelfi e Ghibellini, the hotel restaurant was fantastico! Extremely helpful and courteous! Iuliana, Larissa and Francesco went above and beyond to make our stay most enjoyable and memorable! Very clean! Enjoyed the piano music! Good location!
− The bed was too firm for us.
Good to know
The property accepts pets up to a maximum weight of 15 kg, at an extra fee of EUR 50.
When booking more than 5 rooms, different policies and additional supplements may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
›Pets
Pets are allowed on request. Charges may be applicable.
›Internet
WiFi is available in all areas and is free of charge.
›Parking
Private parking is possible at a location nearby (reservation is not needed) and costs EUR 65 per day.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
Children from 1 year old to 17 years old stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.