Hotel Hermitage♡

Guest review

8.0

Location, room and air con was great.

− on the 4th floor so heard chairs being moved from the restaurant/ dining area on 5th floor till about midnight which was ok but not ideal.

Alas, I will not stay here again.

6.0

I think the property location and the vintage decor brought me in… I had eaten at their restaurant a few weeks ago on my last trip to Florence and while I was making my way upstairs to the restaurant, I thought that the hotel looked pleasant. I kept this hotel in mind and I decided to book it for a night upon my return…

− I was on the fourth floor right below the reception and lounge area and I could hear so much movement and noise (the sound of furniture moving constantly). I had to request earplugs. While the facility was clean, I couldn’t help but to wonder when they would update the room/s… For breakfast, I found it astonishing that they charged €14 for an avocado toast… The continental breakfast is very basic and to be honest I was only able to get a pastry and took advantage of the cappuccinos. There was no cut fruit for the yogurt and granola… There really wasn’t very much to offer. One is forced to order from the menu… I think it’s best to eat out for breakfast. Lastly, I decided to eat dinner at the Hōtel restaurant which I had thoroughly enjoyed on my first visit… the second time around I found my waiter to be fairly rude. At one point, he said to me “you know you can’t sleep here.” Clearly I was confused by his comment… “I said I’m a guest. Is everything OK?” Meanwhile there were people having drinks outside in the balcony, so it’s not like I was holding people over. I had just paid the bill and I was just finishing my glass of water so that I could call it a night.

Guest review

7.0

The location was excellent.

− The lift is tiny and it was very busy so had long wait times

Calme, charme, merveilleux emplacement

10.0

Je remercie à nouveau l'équipe et les responsables de l'hôtel de charme Hermitage. J'ai passé un merveilleux séjour à Florence, et l'hébergement y a beaucoup participé. Chambre spacieuse, lumineuse, donnant sur l'Arno, d'une propreté remarquable, décorée avec goût (dont un bureau), excellente literie et climatisation, bouteille d'eau renouvelée chaque jour. Petit déjeuner de qualité, complet et varié, servi avec le sourire dans la très jolie salle avec vue. Rooftop au milieu des plantes. Grand salon pour bouquiner. Et enfin, l'emplacement de rêve au Ponte Vecchio, près de tous les monuments à 2mn des Uffizi! Merci! A recommander!