DoubleTree by Hilton Lisbon Fontana Park♡

I would have rated this hotel 80% but because of the scary corridors and the disrespect from Allison at the front desk,

5.0

It is in a great location

− The corridors are very scary, it feels like walking in a prison, the walls are black and very narrow, I have never seen such scary corridors in my life. There is a very disrespectful front desk staff whose name is Allison, that guy has no business working at the front desk, I was talking to him and he ignored me and was typing and I said to him are you listening and he said yes then I said it’s unfair you are not maintaining an eye contact with me while we communicate, he is not friendly at all and made me uncomfortable each time I approached the front desk But Diogo was wonderful, the Food department manager i cannot remember his name is an angel, he was excellent, the following kitchen staff were great: Ariana, Matilda and Beatrice.

Wonderful

9.0

The location is amazing. The staff are wonderful and super helpful especially Shamila and Alisson. I will definitely come back when I visit Lisbon again. The bigger roooms are amazing and very comfortable. There is also a Starbucks at the entrance

− Nothing

Guest review

7.0

La galleta de bienvenida

− Decoración muy moderna pero demasiado negro!

This hotel is fine!

10.0

This hotel is more than fine. I will about the decor is a bit odd—narrow long hallways of the same color akin to Severance—but the room was clean and everything worked great. Staff was great to us at check in with recommendations and a warm cookie. The neighborhood around is just fine too. Consider the mall for a quick bite to eat, and Metro stations are easily walkable. Also, if you are silver or above, this location offers free breakfast for you on the first morning of your stay to demo. Some construction is currently ongoing NE of the hotel, but they do not work in the early or late hours.

FANTASIC HOTEL

10.0

We stayed here for 4 nights and what a great Hotel to stay at. Its a little bit out of the center (30 min walk) or 5 euro's in an Uber. The rooms were so clean and the beds are the best. we hate in the restaurant for Breakfast and dinner and the food was excellent. The best bit about this Hotel is the staff, i don't think i have ever been to an hotel were EVERYONE is so kind and helpful. I would like to give a big shout out to Motaz and Tiago who work in the cocktail bar. so funny and nothing is a problem when you need anything. THANK YOU ALL.

Just ok rooms, good location, nice staff, needs to be updated. Would not stay again

6.0

We changed 4 rooms as some rooms are carpeted and had smell. Finally we settled on first floor facing the street, and I had a hard time falling asleep till I took sleeping pills as passing cars noise was intruding. Tilled rooms are ok, but you need to get 6-7 th floor. We asked the bar if they can make as a good capuchino with espresso machine. They said they have one in the restaurant, but they brought us just bad coffee from the usual machine. The front staff is great and accommodating.