Single
Sleeps 2 · 13 m² · Double bed
- The best bathrobe
- Bath amenities by Firsthand
- Free WiFi
- Original artwork from local artists and Ace friends
- Fully-stocked minibar
Ace Hotel New York
★★★★ 20 West 29th Street, New York, US
7.7 guest rating· 2529 reviews
About this hotel
Unique Design and Modern Amenities
Experience individually designed guest rooms at Hotel Ace, each featuring modern amenities like flat-screen TVs and iPod docks. Enjoy a fully stocked minibar and refrigerator in every room for your convenience.
Artistic Style and Culinary Delights
Immerse yourself in the unique style of the Ace Hotel, curated by local artists and designers. Indulge in culinary delights at Koloman Restaurant and savor gourmet coffee from Stumptown Coffee Roasters Cafe. Don't miss the live music in the vibrant hotel lobby.
Convenient Location and Nearby Attractions
Located in the heart of Manhattan, just a short walk from Madison Square Garden, the Ace Hotel offers easy access to Herald Square Subway Station. Explore popular attractions like Times Square and the Empire State Building, with a variety of shops and dining options at your doorstep.
Book your stay at Hotel Ace now to experience the perfect blend of luxury and convenience in the bustling city of New York.
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Rooms & rates
Bunk
Sleeps 2 · 12 m² · 2× Twin bed
- The best bathrobe
- Bath amenities by Firsthand
- Free WiFi
- Original artwork from local artists and Ace friends
- Fully-stocked minibar
Cozy
Sleeps 2 · Double bed
- The best bathrobe
- Bath amenities by Firsthand
- Free WiFi
- Original artwork from local artists and Ace friends
- Fully-stocked minibar
Medium King
Sleeps 2 · 28 m² · King bed
- Desk in room
- The best bathrobe
- Bath amenities by Firsthand
- Free WiFi
- Sitting Area
Large Double
Sleeps 4 · 37 m² · 2× Double bed
- Desk in room
- The best bathrobe
- Bath amenities by Firsthand
- Free WiFi
- Sitting Area
Loft Suite
Sleeps 4 · 65 m² · King bed
- Desk in room
- The best bathrobe
- Bath amenities by Firsthand
- Free WiFi
- Refrigerator
One Bedroom Suite
Sleeps 4 · King bed
- Desk in room
- The best bathrobe
- Bathtub
- Bath amenities by Firsthand
- Complimentary high-speed WiFi
Accessible Medium Queen
Sleeps 2 · Queen bed
- Bath amenities by Firsthand
- Free WiFi
- Wheelchair accessible
Medium Queen
Sleeps 2 · 28 m² · Queen bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Bath or shower
Large King
Sleeps 2 · King bed
- Desk in room
- The best bathrobe
- Bath amenities by Firsthand
- Free WiFi
- Refrigerator
Amenities
- Free WiFi
- Fitness center
- Parking
- Breakfast in the room
- Restaurant
- Bar
- Barber/beauty shop
- Screens / Barriers between staff and guests for safety
- Air conditioning
- Pets allowed
- 24-hour front desk
- Mobile app for room service
- Room service
- 24-hour security
Show all 52 amenities
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- ATM/cash machine on site
- Cashless payment available
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Contactless check-in/check-out
- Daily housekeeping
- Delivered food - securely covered
- Dry cleaning
- Express check-in/check-out
- Face masks for guests available
- Facilities for disabled guests
- Fire extinguishers
- Food delivered to guest room
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Invoice provided
- Ironing service
- Key card access
- Laundry washed per local authority guidelines
- Lift / Elevator
- Live music/performance
- Luggage storage
- Meeting/banquet facilities
- Nightclub/DJ
- Physical distancing in dining areas
- Physical distancing rules followed
- Sanitized tableware & silverware
- Security alarm
- Smoke alarms
- Staff adhere to local safety protocols
- Temporary art galleries
- Wine/champagne
Location
20 West 29th Street, New York, US
What guests say7.72529 reviews
+ Excellent central location / close to subway+ Friendly, helpful staff and smooth luggage handling+ Unique stylish vibe and appealing lobby/bar area+ Small gym available− Rooms dark, old carpets, poor curtains/blinds and noisy old windows− Noticeable carpet/damp smell on some floors− Shower and bathroom functionality issues (temperature, doors)
Cleanliness6.3
Service9.3
Location9.7
Room Quality6.2
Amenities7.5
Value for Money6.0
Très moyen
5.0Propreté et emplacement
− La chambre : trop petite, aucune luminosité, pas de rangement, carrelage qui ne tient pas dans la salle de bain, baignoire avec rideau pour la douche
Guest review
5.0L emplacement et la propreté ( chambre faite tous les jours avec changement de serviettes)
− La chambre : très petite , aucune luminosité, du carrelage qui ne tient pas dans la salle de bain, aucun rangement , baignoire avec rideau pour la douche
Will definitely not go back to this hotel, can get a better experience somewhere else for same price
4.01. The location of the hotel is great. It is close to the subway and plenty of food/beverage options around. It is also not too touristy so you can walk around without bumping into many people. 2. The staff was friendly. 3. Having a working fridge in the room is great.
− 1. I could hear the HVAC when it gets activated. I turned the one in my room off so the noise is coming from another room. It was disruptive especially at night. 2. The TV in my room was not working and the room definitely needed more lighting. 3. When I checked out, the front desk told me that they will just send the invoice to my email and I am all good. I did not get any invoice in my email and 2 days later, I saw charges in my credit card from the hotel (I prepaid so I was not expecting any additional charges). After contacting the hotel, I was told that I consumed something from the mini-bar (which I did not) and I was automatically opted in to donate to a charity. They said that the donation is not mandatory so they can credit it back to my account. I think this is a dishonest practice. It was a small amount and it is for charity so people will not bother to request for a credit.
It. Was very nice and enjoyable!
8.0I could see the Empire State Building from my room, and I was happy!
− That I wasn’t able to get a late check out
Guest review
8.0Posizione ottima!
Guest review
10.0The staff was great and made our stay a dream.
Good to know
Please note, a refundable deposit will be pre-authorized at the time of booking.
Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.
Guests under the age of 21 can only check in with a parent or official guardian. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.